Order Clerk (bilingual)

Excellence. Passion. Solutions.

Founded by the Morin brothers in 1986, Morin Supply has since grown into a major distributor of specialty construction products and materials. Homeowners, contractors, engineers, and architects rely on us to source the products they need from the industry’s most respected manufacturers.

Be a part of our team, where our dedication to excellence drives the industry and your career forward.

Those who will succeed in this full-time role are:

Customer service-oriented: Providing excellent customer service helps build and maintain relationships with clients.

Attentive to detail: This role will require you to manage several client requests at once while being able to do so accurately and on time.

Excellent communicators: Clear and approachable communication is essential, both verbal and written, to succeed. This is necessary for proper collaboration with colleagues and customers alike.

Highly Organized: Being organized is key due to the high volume of customer requires that may require you to adjust and work through interruptions.

Comfortable with technology: This role requires the regular use of the computer and other technologies.

Why work with us?

· We offer a competitive base salary as well as RRSP matching contributions.

· Our comprehensive benefits package includes medical and dental.

· We invest in our people with a commitment to learning and development by providing ongoing support through practical on-the-job training.

· As an expanding company there is always room for growth with a long and rewarding career.

· We host company events for employees such as summer BBQs and our annual Christmas dinner.

· You can make an impact as a valued member of our talented team.

Job Description: Order Clerk

The Order Clerk supports the Inside Sales team to determine customer needs, provide solutions, and ensure a smooth sale and delivery process. They respond to customers’ questions, demonstrate products, and process orders. They also play a key role in keeping the store well-maintained and providing a positive and easy shopping experience.

RESPONSIBILITIES:

· Establish rapport with customers by processing orders.

· Process, pull, and distribute customer purchases quickly and efficiently.

· Handle questions and complaints in a timely and professional manner.

· Accurately perform data entry of sales orders to generate invoices of products for delivery or pick-up. Also secures payment of invoices with proper funds or obtain credit authorization as per company policy.

· Prepare quotes based on materials list and industry pricing.

· Maintain professional and technical knowledge by attending educational workshops.

· Staying up to date on products sold, their usage, competitive prices and new products emerging on the market.

· Coordinate product and order deliveries with Dispatch.

· Execute special orders for items that are not in stock or that we do not carry.

· Maintain proper housekeeping including but not limited to the product displays & inventory.

· Assist supervisor and other employees as needed.

· One (1) mandatory Saturday every year for inventory (Last weekend of July before Civic Holiday weekend).

EDUCATION: High school diploma or general education degree (GED).

EXPERIENCE: 2 years experience in commercial/construction materials sales considered an asset

SKILLS, KNOWLEDGE & ABILITIES:

· Must be fluently bilingual (written and oral) in English and French.

· Knowledge of building materials preferred; eagerness to learn is an asset.

· Ability to work independently and as an active member of a team.

· Proactive attitude to research products and find solutions.

· Wear Personal Protective Equipment as prescribed in designated areas.

PHYSICAL DEMANDS:

· Ability to stand and walk for long periods at a time.

· Reach overhead to grasp materials.

· Bend, stoop, or squat to floor level on occasion.

· Strength: regularly lift and/or move up to 90 pounds with a dolly.

Job Types: Full-time, Permanent

Salary: From $23.35 per hour

Benefits:

• Dental care
• Extended health care
• RRSP match

Schedule:

• Monday to Friday

Application question(s):

• How many years of construction materials experience do you have?
• Are you bilingual in both French and English? If yes, please indicate beginner, intermediate or advanced.

Experience:

• Customer Service: 1 year (preferred)

Work Location: In person