Organizational Development Specialist (Full-Time; Hybrid)

Mainstreet Credit Union is actively recruiting for an Organizational Development Specialist to join our team!

We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. If you are an experienced professional with values that align with ours and want a new opportunity at a cooperative organization where employees, clients, and our communities’ matter, we would like to hear from you!

Why Join Our Team?

At Mainstreet we believe in investing in you – whether it is our employees or our incredible members. At Mainstreet we are committed to providing exceptional service, advice and improving and making a difference in the lives of our members.

Mainstreet offers its employees:

• Work-life balance and flexible work arrangements
• Opportunities for training and advancement
• Generous salary, vacation and benefits (Mainstreet is a Living Wage employer)
• Opportunity to work at a values-based cooperative

Our Values:

Personalized: High quality personalized advice with flexible solutions.

Supported: Highly responsive through empowered professionals.

Known: Meaningful impact and connected to community.

Easy: Easy and in the way our members prefer.

The Role:

Job Function: The Organizational Development Specialist, Organizational Development is a pivotal role at Mainstreet Credit Union, responsible for driving talent development initiatives aligned with the organizational culture and strategic objectives. Reporting directly to the Director of Organizational Development, this position plays a crucial role in enhancing employee capabilities, fostering a learning culture, and contributing to overall organizational effectiveness.

Duties and Responsibilities:

Organizational Development:

• Collaborate with the Director of Organizational Development to assess and enhance talent and Organizational Development programs.
• Design and implement employee engagement strategies, focusing on culture, team dynamics, and their impact on member satisfaction.
• Anticipate and assess internal and external factors, recommending continuous improvement strategies for talent and Organizational Development.
• Align talent development programs with business strategies to ensure they contribute to the overall success of the Credit Union.
• Develop and implement measurement systems to enhance job performance, including performance evaluation processes and job descriptions.
• Develop and implement best-in-class new hire onboarding and orientation.
• Develop internal learning strategies that reinforce the corporate culture and brand.

Employee Development:

• Conduct organizational needs assessments in conjunction with annual planning and budgets.
• Design, develop, and deliver programs based on adult learning principles or recommend external training consultants as needed.
• Provide coaching and post-training support to ensure the successful transfer of learning to the workplace.
• Develop and implement measurement tools and processes, ensuring participant and organizational feedback is documented and evaluated.
• Identify and address learning gaps, developing strategies for correction.
• Support leaders and staff in identifying career paths and establishing learning plans.
• Ensure support is in place for employees to identify career paths and establish learning plans for personal and professional development.
• Manage the internal learning management system and coordinate training schedules, facilities, trainers, participants, equipment, and course materials.
• Actively network with others inside and outside the credit union system.
• Undertake other duties as assigned.

Skills:

• Expert knowledge of and experience in the application of adult teaching/learning.
• Experience in the design and delivery of leadership training and development.
• Advanced skills in leading conflict resolution, project management, process improvement, and problem-solving.
• Expert knowledge of Microsoft Word, Excel, PowerPoint, SharePoint & Forms
• Proven experience in diagnosing organization systems and designing and executing appropriate OD interventions.

Soft Skills:

• Superior problem-solving, analytical, presentation, and communication skills.
• Utmost discretion, tact, and diplomacy, and confidentiality due to exposure to HRIS data, labour relations information, and confidential HR information.

Qualifications:

• Bachelors’ Degree in Business, Leadership, Organizational Development, or a related field.
• Certification in Adult Education, Facilitation Skills, Values-Based Leadership, or Crucial Conversations preferred.
• Minimum 3 years working in an Organizational Development or HR environment preferred.
• Equivalent combination of education and/or experience may be considered.
• Well-developed knowledge of Organizational Development and trends in education/student organizational design.
• Direct experience building and maintaining effective consulting relationships with senior leaders.

Join Mainstreet Credit Union and be part of a workplace that values diversity, promotes equity, and fosters inclusion. We actively seek diverse perspectives, ensure equal opportunities for all, and cultivate a culture where every individual feels valued. Our commitment to continuous learning ensures an environment where everyone can thrive.

Mainstreet Credit Union is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.