Orthodontic Patient Coordinator / Financial Coordinator

FT Orthodontic Admin Patient Coordinator / Financial Coordinator

If 2024 is the year for positive change, our orthodontic practice is looking for a cheerful individual to join our team; someone who is dedicated to helping us grow.

We are a group of professionals that have FUN while we work building relationships with the families we serve in our community. We are looking for a cheerful person to join our team with a can-do attitude

What we offer YOU:

-Work, life balance

-Supportive team with a positive environment

-Small, boutique office with elevated patient care in Park Lane

-On-site training for the right candidates

-Competitive wage

-Comprehensive benefit package

-Free parking

-Three weeks vacation

-Full time M-F hours, no weekends or late evenings

What we need from YOU:

-Friendly, professional, organized, ability to multi task and thrives in a busy environment

-Open mind to learn

-Smiles, you are the first point of contact in the practice

-Solid understanding of financial transactions and taking payments, posting payments

-Travel is mandatory two days per month to Bridgewater clinic. Potential to car pool maybe available, however reliable car required. Travel pay offered.

-Long term commitment

-Two years admin experience with multiple phones, scheduling and financial tasks

-Strong computer skills necessary. Mac experience preferred

-Comfortable with technology and third party applications

-Strong communication skills both written and oral

-Fantastic customer service experience with a friendly and kind personality

-Minimum of two years dental or orthodontic experience is preferred

-Social media experiencia beneficial

-Hours are 7:45am to 5pm, and 7:15am start time on Thursdays bi-weekly. Early finish on some Mondays and Fridays!

Responsibilities Include:

-Welcome all patients as guests of the practice with kindness and enthusiasm

-Communicate with patients and families regarding appointment details

-Answer all calls and document information accordingly

-Check voice mails, text messages and email frequently and respond accordingly

-Scan all information into patient chart / file

-Schedule all new patients and gather accurate information while building relationships with referring dental office

-Compose professional letters for other professionals

-Act as liaison between doctor, patient and other professionals

-Collect, post and balance payment daily and monthly. Provide necessary reports to management.

-Work cohesively with fellow team members to provide support, mutual respect and cooperation

Dental assistants wanting to transition to an admin role are welcome to apply too!

If this sounds like an opportunity you are interested in, please forward a cover letter and resume to the email and we will reach out to schedule a phone call and discuss next steps.

Thank you in advance for your time, we will contact you with next steps. Please apply through indeed only.

Job Types: Full-time, Permanent

Salary: $24.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you have a reliable vehicle and are you able to commute to Bridgewater two days per month for this position?

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person