Address
SalaryDuties:
- Trains, develops and supervises shelter support worker, relief staff and security staff.
- Oversees the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with city of Toronto’s Central Intake, follow up with hotel management.
- Maintains and update work schedules ensuring proper coverage of every shift and maintaining proper staffing.
- Ensures incident reports and documentation are up to date.
- Supports the hiring and training of new staff.
- Work closely with other Assistant Managers and Manager to ensure smooth daily operations and clear communication provided between the different teams.
- Coordinates/supports the delivery of services to clients.
- Reviews/ensures files and documentation are up to date on data bases used.
- Supports and lead shelter staff in managing crises and high-risk situations.
- Ensures that the centre and its staff are in compliance with operational policies and procedures and Toronto Shelter Standards.
- Works with team on developing and updating shelter policies.
- Be available on call for staff emergencies at all times.
Qualifications:
- Post-secondary degree or equivalent and related management experience.
- Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff.
- Excellent interpersonal, verbal, and written communication.
- Demonstrated knowledge of the Toronto Shelter Standards.
- Demonstrated ability in developing, implementing and evaluating programs.
- Demonstrated knowledge in issues facing people experiencing homelessness.
- Well-developed organizational, analytical and decision-making skills.
- Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
- Experience in entering and monitoring data in an internet based database.
- Ability to speak a second language would be considered asset.
- Possession of a valid First Aid/CPR training certificate is required.
- Possession of a valid Naloxone training certificate is required.
- Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.
- Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
Location:
Hwy 401 and Dixon Road (RAD West)
Duration of Position:
March 11, 2024 to December 31, 2024
Starting Salary Range:
$56,204 to $61,112 per annum plus benefits
Posting Date:
2024-02-28
Closing Date:
2024-03-13
Notes:
Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #37-24 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=37-24
