Overnight Emergency Shelter Worker

Job Description:

• Ensures the safe day-to-day operation of a Community
• Hub that serves and supports individuals who are
• unhoused and/or facing food/housing insecurity through
• the meeting of basic needs such as water, food, and
• bathroom access, providing first aid/overdose
• prevention, and acting as a community navigation point
• for accessing community support services.

Responsibilities & Expectations:

• Secure facility through direct supervision of entrance to the Community Hub. Policies and procedures are followed consistently and without bias.
• Meet the needs of community members by providing food, water, seasonal clothing, first aid.
• Receive information by phone or in person and refer to appropriate person: Diversion, Emergency Shelter, guest, etc.
• Perform rounds of the interior and exterior of Community Hub property.
• Manage incidents appropriately, such as medical emergency & overdose, guest conflicts and outbursts, mental health & self-harm behaviors.
• Use HIFIS and other tracking systems to share information and record services offered during shift.
• If requested, act as the Shift Team Lead to provide clarity on Frontline Services policy & process, make decisions when exceptions to normal practice are required, and support shift teams during and post incident events.

Job Types: Full-time, Casual

Salary: $20.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Night shift

Work Location: In person