```Duties``` - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest requests and complaints promptly and effectively - Answer phone calls and direct inquiries to the appropriate department - Assist with reservations and ensure accurate billing - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction ```Requirements``` - Previous experience in a hotel or hospitality industry preferred - Excellent customer service skills with a friendly and approachable demeanor - Strong communication skills, both verbal and written - Proficient in using phone systems and other office equipment - Ability to multitask and prioritize tasks effectively - Bilingual skills (preferred) to assist guests who speak different languages - Attention to detail and ability to handle cash transactions accurately - Flexibility to work various shifts, including evenings, weekends, and holidays Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Types: Part-time, Seasonal
Contract length: 12 months
Salary: $15.00-$16.25 per hour
Expected hours: 16 – 40 per week
Benefits:
- On-site gym
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Supplemental pay types:
- Overtime pay
Experience:
- Customer service: 1 year (required)
Work Location: In person
Expected start date: 2024-03-25