Parts Counter Clerk

Work setting

• Repair and service establishment
• Retail business

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area

Experience and specialization

Computer and technology knowledge

• Inventory control software
• Internet

Type of maintenance

• Marine engines

Parts specialization

• Electrical products
• Electronic
• Marine
• Small engines and generators

Additional information

Security and safety

• Criminal record check
• Driving record check (abstract)

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Values and ethics

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Registered Retirement Savings Plan (RRSP)