Parts Counter Clerk

Work setting

• Repair and service establishment
• Automobile dealership

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Perform general office duties
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area

Experience and specialization

Computer and technology knowledge

• Inventory control software
• MS Office
• Internet

Parts specialization

• Marine
• Motorcycle
• Recreation vehicle
• Small engines and generators
• Snowmobile

Additional information

Work conditions and physical capabilities

• Ability to distinguish between colours
• Attention to detail
• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Maturity
• Punctuality

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits