Patient Safety & Quality Improvement Specialist

Patient Safety & Quality Improvement Specialist

Job Posting #: 928782
Site: Corporate
Department: Quality, Safety and Clinical Adoption
Hours: 37.5 Hours/Week
Salary: $84,068 - $105,086 per annum
Status: Temporary Full-time - 1 year Contract
Posted Date: February 15, 2024
Closing Date: February 29, 2024

University Health Network (UHN) is looking for an experienced professional to fill the key role of Patient Safety & Quality Improvement Specialistin our Quality, Safety & Clinical Adoption Department.

The Energy of the City. The Rewards of a Great Career.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Find out about our purpose, values and principles here.

University Health Network (UHN) aims to improve patient experiences and outcomes by collectively designing, implementing, and evaluating the safest and highest quality systems and care.

As member of the UHN Quality, Safety & Clinical Adoption team, the Patient Safety and Quality Improvement Specialist will be the ambassador for Patient Safety and Quality Improvement and will be the pivotal lead for the following accountabilities:

• Advance Patient Safety and quality in the organization through consultation and education on quality methods and Patient Safety to the organization through knowledge of clinical best practices, legislative requirements and policies related to quality and Patient Safety.
• Ensure safety culture and systems thinking is integrated into all quality and safety processes.
• Manage the initiation, planning, execution and sustainability of projects and initiatives designed to promote Patient Safety and Quality Improvement on a corporate-wide, program-wide and local, patient care unit scale using improvement science, High Reliability Organization principles and a Whole System Quality approach.
• Manage Patient Safety events through investigation, engaging interprofessional teams, facilitating case reviews, and providing continuous organizational learning using the Canadian Incident Analysis Framework.
• Assist in the co-development and analysis of quality-related performance indicators to monitor organizational, program, and/or unit level performance to ensure alignment with strategic direction.
• Lead and support the implementation of UHN’s Quality and Safety Strategic Plan.
• Collaborate closely with leaders / committees with oversight on quality and safety.
• Develop and deliver Patient Safety and Quality Improvement related curriculum to employees, physicians, learners and volunteers.
• Provide leadership, guidance, and planning for quality and Patient Safety initiatives through advocating for clinical standardization through Quality Improvement initiatives and document preparation

Qualifications:

• Completed or in the progress of completing a Masters degree in Quality Improvement, Patient Safety or Health Quality, or equivalent, required.
• Being a member of a regulated healthcare professional is strongly preferred.
• Minimum of 6-8 years practical and related experience in the healthcare field.
• Experience in Quality Improvement and Patient Safety methods (e.g., root cause analysis, high reliability, Whole System Quality, model for improvement, Canadian Incident Analysis framework), change management, Patient Safety related legislation and standards (e.g. QCIPA and Accreditation Canada ROPs) and leading Patient Safety & Quality Improvement initiatives within healthcare is required.
• Experience collaborating with physicians, healthcare leaders and other healthcare professionals is required.
• Demonstrated experience in facilitating a major change initiative in a healthcare environment.
• Demonstrated change management skills (consulting, negotiating, influencing).
• Demonstrated ability to handle multiple competing priorities in a deadline-driven environment.
• Analytical ability with excellent attention to detail.
• Excellent verbal and written communication and presentation skills.
• Experience in use of Microsoft Office applications required.
• Knowledge of hospital organizational structure and processes preferred.
• Experience with collecting and analysing quantitative and qualitative data is an asset.
• Previous experience with Epic preferred.
• Project management experience preferred.
• Project planning
• Implementation
• Evaluation
• Sustainment

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.