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Salary:
The City of Thunder Bay is a place where art, culture and nature come together!
Watch this video to learn more about our City at:
Job Specific Information:
Should this temporary vacancy be filled by a regular full-time employee, seniority and benefits will continue in the normal manner and the regular employee will continue to maintain normal, full-time status for the duration of the appointment.
If it becomes known that the position is permanent, it will be reposted and filled in the normal fashion.
Job Description:
MAJOR RESPONSIBILITIES:
- Receives, and processes payment of Municipal, Provincial Land Tax Administration, TBayTel and Hydro accounts and services.
- Processes and reconciles payments received over the counter and by mail and prepares related reports.
- Records statistical data related to payment processing for various departments for monthly and yearly reporting.
- Reviews, updates and corrects mailing addresses for undeliverable mail of municipal accounts.
- Performs filing services to all sections of Revenue.
- Performs such other related duties as may be required.
QUALIFICATIONS:
Education/Experience:
- Secondary school graduation along with one year cash handling experience
- Must possess excellent customer service skills together with the ability to be courteous and tactful in dealing with the public.
- Ability to communicate effectively and concisely, both orally and in writing
- Ability to provide clear, concise, accurate, and timely information/explanations to customers
- Ability to effectively work independently and in a team environment
- Ability to accurately perform mathematical calculations with a high degree of accuracy
- Strong organizational skills and great attention to detail
- Must be at a basic skill level in word processing and spreadsheet software and must possess basic on-line data entry skills
- Competent within the meaning of the Occupational Health & Safety Act
- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
- Must take an Oath of Secrecy.
General Information:
As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women.
ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:
- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks
Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.
ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.
PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866
Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date.
