Police Services Assistant - Relief

The City of West Kelowna is accepting applications for Relief/Casual – Police Services Assistant positions. Relief coverage generally consists of assignments that vary in duration from days to weeks to cover vacation or assist with workload. You must be flexible to work a variety of days or hours including evenings and weekends.

Summarized Position Responsibilities:

First point of contact in responding to enquires, complaints and requests via the RCMP non-emergency switchboard and in person. In this role, the incumbent will provide a broad array of administrative support services for the City of West Kelowna’s Police Services Department. Creating non-emergency complaint files, transcribing statements, subpoena tracking, criminal record checks, and civil fingerprinting are some of the functions of this position. The incumbent will be highly proficient in a fast-paced office environment; have proven inter-personal skills and strong attention to detail. In addition, the ability to handle critical incidents in highly stressful situations and exercise discretion and confidentiality is very important.

Our Ideal Candidate:

• Enhanced Reliability Status Clearance
• Post-secondary administrative courses in a related certificate program from a recognized institution, and/or criminology courses; or an equivalent combination of education and experience
• Minimum of 2 years’ experience in a policing environment
• Working knowledge of the Criminal Code, Federal and Provincial statutes, Municipal Bylaws, Records Management Systems, Police Reporting, standard Police Policies, Procedures, the rules of collecting evidence, the RCMP and its relationship with other Federal and Provincial departments and municipal administrations
• Valid Class 5 B.C. Driver’s License
• Working knowledge of PRIME, TEAM, JUSTIN
• Ability to prepare and maintain a variety of reports, correspondence and files related to the work
• Ability to handle critical incidents and highly stressful situations
• Ability to exercise discretion and confidentiality
• Ability to establish and maintain effective working relationships in a professional manner
• Excellent communication skills – both verbal and written
• Strong customer service skills

We thank all applicants for their interest; however only those selected for further consideration will be contacted.

Competition No. 23-74E | Closes January 4, 2024

$30/hr plus 4%, 14% after 140 hours

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