Primary Dispatcher - Waste & Garbage

Dispatcher (Days)

Slingshot Transportation Inc. – Driven for Excellence – Powered by People

Slingshot Transportation Inc. is expanding again! We have an exciting new opportunity for a Dispatcher to join our operations in Milton

Salary: $57,000-$65,000 annual

Shift: Continental Days, week 1: 3 days, week 2: 4 days including every other weekend

Shift times 7:00am-7:00pm

Specific job functions will include but not limited to:

Dispatch

Clear Communication with drivers, staff and customers to ensure on time performance by:

· Provide continuous monitoring of all Drivers on duty

· Always maintain professional, positive, caring, and supportive communications with Drivers

· Develop routing and maintain contact with Drivers throughout the day

· Collaborate with Dispatch Team to modify daily routes to accommodate the need of customers.

· Cultivate and maintain strong relationships with Drivers and Customers

· Monitor any sudden route changes, weather delays or road construction issues and work with Drivers to establish alternative routes to maintain on-time performance.

· Manage hour-by-hour, day-by-day dispatch of domestic and cross-border shipments

· Effectively plan and prioritize all loads making best use of equipment and drivers while meeting service requirements.

· Build and maintain a positive work environment where team members and their contributions are recognized and valued.

· Communicate all relevant details of driving assignments to Drivers to ensure proper execution.

· Liaise with Clients; receive and confirm details of orders, maintain effective proactive client communications as needed.

· Use and support Keep Truckin; reports, KPI’s and incentive programs

· Arrange appointments and scheduling

Maintain organized and accurate records by:

· Enter, manage, and dispatch all orders within operations software

· Ensure profit margins on all loads

· Liaise with Drivers and Equipment to arrange for maintenance, spare vehicles and ensure repairs are completed to vehicles.

· Notify authorities and complete appropriate internal reporting for vehicle accidents

· Monitor the location of vehicles in yards

· Verify the departure and return of drivers and vehicles

Other Duties:

· Performing other duties as assigned from time to time by Sr. Dispatch Manager or other Managers/Supervisors

· Follow and enforce all policies and procedures including progressive discipline for Drivers as required.

· Contribute to improvements i.e. processes, procedures, and policies.

· Contribute to the implementation of rates

· Perform daily supervision of the yard, the Yard Supervisors, FTP Coordinators, Shunters, Gate Keepers, Hadfield Coordinators, Walmart Liaisons etc.

· Support training of staff as required

Qualifications:

Knowledge:

· Working knowledge in the Transportation Industry

· Working knowledge of Microsoft Office and 365

· Knowledge of North American geography

-SOFTPAK EXP.

Skills and Abilities:

· Ability to work in a team environment in high pressure situations.

· Strong written and oral communication skills are essential

· Ability to listen, speak and communicate effectively, often in some state of distress.

· High degree of proficiency with MS Excel and MS Word.

· Strong analytical, prioritizing, interpersonal and problem-solving skills

· Ability to work in a fast-paced and deadline-oriented environment.

· Strong organizational skills including the ability to multi-task effectively

Requirements:

· Minimum 5 years experience within an asset dispatch environment

· Professional attitude, punctual, assertive, and personable with strong attention to detail and commitment to confidentiality

· Focused on meeting commitments and customer satisfaction

· A proven track record of excellent communication skills with customers and drivers

· Passion for being a leader and involved in the business

· Qualified and interested candidates please apply online

· Working knowledge of reefer and dry equipment

· Ability to listen, speak and communicate effectively, often in some state of distress.

If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your cover letter and resume by email. We thank all applicants for their interest in joining Slingshot Transportation Inc; however, only those candidates selected for an interview will be contacted

Slingshot Transportation, Inc. offers a competitive compensation plan and offer a full benefit package including but not limited to; medical, dental and vision.

Slingshot Transportation, Inc. has an accommodation process in place that provides accommodations for people with disabilities. If you require an accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodations are in place.

Job Types: Full-time, Permanent

Salary: $57,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Overtime

Supplemental pay types:

• Overtime pay

Application question(s):

• What are your Salary expectations? Must answer to move forward
• Shift for this role is continental days: week 1: 3 days, week 2: 4 days including every other weekend

Experience:

• dispatch / Waste: 5 years (required)
• Softpak: 2 years (required)

Work Location: In person