professional services manager - business services

Work setting

• Health care institution, facility or clinic

Responsibilities

Tasks

• Hire, train, direct and motivate staff
• Market business services
• Plan and control budget and expenditures
• Assist staff with administrative or technical problems
• Develop action plans, provide expertise in response to client needs, and support and advise project teams
• Direct and advise staff in the development and implementation of service quality assessment strategies
• Plan, administer and control budgets for client projects, contracts, equipment and supplies
• Plan, develop and organize the policies and procedures of establishments
• Plan, organize, direct, control and evaluate the operations of establishments that provide services to business
• Monitor and evaluate

Supervision

• Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player