Program Advisor

The Ministry of Children, Community and Social Services has an exciting and challenging opportunity for you to demonstrate your expertise in interpreting and applying legislation by conducting compliance inspections of agencies providing services for adults with developmental disabilities.
*Note: This position requires the ability to travel frequently throughout the province, (regularly within a designated region and occasionally outside the designated region) and may require overnight travel.
The head office for the Quality Assurance and Compliance Unit is located at 315 Front Street W, Toronto and this position is located at 6733 Mississauga Road, Mississauga. In addition to this location, the successful candidate may have the option of working from additional satellite office locations within the same region.
Flexible work arrangements including flexible hours, telework (remote work), and compressed work week may be considered.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

You will:
• conduct site visits alone or in groups to inspect, evaluate and monitor the services and supports provided by ministry-funded service agencies to adults with a developmental disability
• identify compliance issues, and make recommendations for corrective actions and improvements
• prepare compliance documentation and related reports
• communicate compliance requirements, and provide compliance assistance to inspected agencies as required
• support inspected agencies are in full compliance with legislative and regulatory standards
• participate in program reviews of agencies to resolve compliance issues
• liaise with community agencies, ministry regional offices and municipal services, such as fire departments, public health and building inspectors as required
• participate in ad hoc committees and projects as required.

How do I qualify?

Technical Knowledge and Expertise:

• You have knowledge of service and support delivery programs for adults with developmental disabilities, and policies, practices and procedures for overseeing service agency operations for compliance with legislative and regulatory standards and accepted practices
• You are familiar with Ministry funding programs for delivering services and supports to adults with developmental disabilities
• You have the ability to interpret and apply knowledge of relevant legislation and regulations such as the Services and Supports to Promote the Social Inclusion of Persons with Disabilities Act 2008, Ontario Regulation 299/10 Quality Assurance Measures and the Freedom of Information and Protection of Privacy Act (FIPPA), to assess compliance of ministry-funded developmental services and supports, and respond to potential breaches of sensitive client information

Analytical and Problem-Solving Skills:

• You have the ability to assess and evaluate services and supports being provided to adults with a developmental disability by ministry-funded service agencies
• You have the ability to perform on-site inspections against legislative and regulatory requirements for purposes of compliance

Communication, Presentation, Interpersonal and Negotiation Skills:

• You have the ability to prepare communications materials such as compliance letters, and summarize and present compliance or general program –related information to agencies, ministry staff, and stakeholders
• You have the ability to liaise with other professionals and government bodies, such as public health and fire departments
• You have the ability to influence and encourage compliance improvement by providing advice on good practices, and/or how to make recommended changes to programs or operations to improve compliance results

Computer Skills:

• You are accustomed to using computers on a daily basis, and are proficient with a variety of software applications, such as electronic mail, word processing, spreadsheets and database applications to prepare compliance inspections, correspondence, reports and presentations