Program Director

Position Summary

Reporting to the Executive Director, the Program Director is responsible for managing and administering service areas of program support for individuals with disabilities. This position oversees staffing and supervision, planning, budgeting and financial management, policy and program development for this area.

The Program Director ensures that all individual support is carried out with the best interest of the individual at the forefront as well as in an ethically responsible manner.

The Program Director works closely with the Executive Director in developing and maintaining an overall knowledge and involvement in all aspects of management of the agency and acts as director in her/his absence.

The Program Director may be involved with the board as requested.

1. Specific Duties and Responsibilities

a. Facilities and Maintenance Management

· Oversee the management of all facilities.

· Oversee the repair and maintenance of all BHSSA properties and equipment. This may include hiring contractors to complete tasks from time to time.

· Prioritize staff requests for equipment requisition or repairs

· Review Insurance policy and provide broker with any changes or updates

· Ensure vehicle maintenance is completed.

· Maintain lease agreements with individuals renting from any homes owned by agency

b. OHS Coordination

· Oversee the Association’s Health and Safety program and OHS requirements.

· Keep all staff informed of relevant Government OHS regulations and ensure agency OHS policies and procedures align with these requirements.

· Manage all WCB claims and modified work program.

· Lead and Chair the Joint Health and Safety Committee (JHSC.

· Provide staff training and communicate the agencies health and safety management system.

c. Staffing and Supervision

· Ensure an effective staffing model that sets clear and specific job responsibilities and is in harmony with the overall staffing model of the agency.

· Ensure staff performance is adequately monitored and regularly evaluated.

· Promote open communication and team building.

· Encourage the ongoing development and growth of staff.

· Provide the necessary support and leadership for staff at all times.

· Monitor the development and implementation of staff training plans in accordance with identified staff training needs.

· Delegate authority as necessary and clearly outline responsibilities.

d. Planning

· Participate in planning at the board level and assist in developing clear visions of the future and specific goals.

· Participate, as a member of the senior leadership team, in the development and implementation of strategies to meet the goals developed by the Board of Directors. Ensure these are communicated throughout the organization.

· Assist staff and individuals in understanding the planning process and promote their involvement as appropriate.

· Ensure services are adequately monitored and evaluated on an ongoing basis.

e. Policy Development

· Assist in the ongoing development and monitoring of policies and procedures in the areas of services/operations, personnel, finance, OHS, facility management and others as determined by the Blue Heron board and Executive Director.

· Ensuring Individual funding proposals are developed to meet the needs of the Individuals.

· Advocate for the development of community support services as appropriate and necessary.

f. Budgeting and Financial Management

· Annually, and in consultation with the Executive Director, provide program projections based on planning priorities for the program area(s) of responsibility.

· Assist in negotiating contracts and fundraising as requested by the board and Executive Director.

· Monitor budget and assist in the development of contingency plans as necessary.

· Ensure financial policies and procedures are implemented adequately and ethically as applicable and provide input on policy and procedure revisions.

· Develop, or lead the development, of funding/grant proposals relative to projected service needs.

g. Liaison

· Establish and maintain effective communication with Guardians/family members of individuals.

· Promote working relationships with all stakeholders.

· Represent the organization at community functions in order to promote community awareness of Blue Heron Support Services Association (BHSSA) and its purpose.

· Ensure the development of effective promotional and service materials.

· Represent the organization regionally and provincially as requested.

h. Individual Support

· Be responsible for the admission/exit process,

· Ensure quality of service for individuals through effective communication with stakeholders. Be available to individuals/parents/guardians for informal contact, for discussion of concerns or appreciation and for informal or formal grievance.

i. Program Development and Implementation

· Identify long term program needs and develop and implement strategies for addressing them.

· Ensure that development programs are planned, implemented and monitored.

· Identify long-term program needs to executive director and Blue Heron board.

· Ensure compliance with certification and accreditation standards.

j. Teamwork

· Attend all sessions and general staff meetings and team meetings when required.

· Attend and participate in Leadership meetings and trainings as related to this position

· Facilitate trainings for Leadership team when requested.

· Work effectively with team members in a positive and professional manner.

· Act as a resource for information necessary to teams in regards to Human resource issues.

· Uphold responsibilities to colleagues as per Employee Code of Ethics.

· Relay important concerns to supervisor in a timely manner.

k. Professional Development

· Ensure that a professional development program meets the needs of programs and services.

· Ensure that all employees are trained as per policy.

l. Other Related Duties

· Identify developmental and work related interest areas with the Executive Director

· Keep updated with new developments in disability services, management, business and program support areas and attend relevant workshops.

· Any other specific projects or duties that may be required from time to time.

· Awareness of current businesses operated by the Association, and their relationship to the Association.

· Maintain appropriate documentation and records. This includes coordinating, analyzing and integrating required service area documentation, and reporting results and actions in an objective and timely manner, and ensuring a line of sight with the organization’s strategic agenda/priorities.

2. Qualifications

a. Education

· Degree in Disability Studies, Management or Human Services

· OHS Certification/Training

b. Experience

· 5 years’ supervisory experience, preferably in the Disability Services setting.

· 5 years’ experience working with people with disabilities.

· Commitment to the principles of community living.

c. Skills/Abilities

· Superior computer skills and good working knowledge of specific programs/databases/software.

· Superior interpersonal, communication and leadership skills.

· Knowledge and skills in

o budget development

o OHS programs

o managing facilities and maintenance program

d. Other

· Criminal Record Check/Vulnerable Sector Check

Job Type: Full-time

Salary: $29.88-$45.42 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Education:

• Master's Degree (preferred)

Experience:

• Working with persons with disabilities: 5 years (preferred)
• Supervising: 5 years (required)

Work Location: In person

Application deadline: 2024-03-31
Expected start date: 2024-05-01