Property Maintenance Coordinator

For over 20 years HLD Muskoka continues to grow and build on our strong, dedicated team. Situated in the town of Huntsville, Ontario we work hard in one of Canada’s most beautiful and sought-after regions. HLD Muskoka is active in all areas of construction from design, excavation, high-end residential building to Property Maintenance and landscaping.

As a Property Maintenance Coordinator, you will play a crucial role in providing support to the maintenance team. This position is the perfect fit for someone who is customer first, is always ready to tackle a challenge, can change course quickly and thrives on getting things done.

WHY CHOOSE HLD MUSKOKA…

• Positive and welcoming team environment
• Full time year-round permanent employment
• Benefits Package including Life & AD&D, Critical Illness and Long-Term Disability after 6 months
• Company branded apparel provided

YOUR KEY RESPONSIBILITIES WOULD BE…

• Collaborate with Maintenance Manager to create and manage service schedule
• Communicate, track and schedule client requests ensuring work completed within time-frame provided to client
• Support the development of a client portal
• Order and coordinate all materials required for client maintenance needs and special orders
• Issue, track and manage all maintenance purchase orders
• Track, report and follow-up on resolution to any client complaints
• Perform a variety of administrative duties such as compile, copy, sort, scan, file, and distribute documents
• Track and manage time records for maintenance team ensure all billable hours are entered/accounted for
• Coordinate and work with gardening and cleaning team, ensuring a thorough schedule
• Assist with coordinating solutions to on-site demands or issues
• Support snow team through communication of available resources/Property Maintenance support
• Issue and manage Property Maintenance agreements
• Ensure all information is collected, compiled and prepared for billing
• Assist Manager with monthly reporting
• Contact internal department leads & vendors for missing information, discrepancies etc.
• Monitor and track overdue accounts, initiating collection efforts and discussing payment details with clients
• Other duties as requested

THE KNOWLEDGE, SKILLS AND ABILITIES YOU WILL NEED…

• Energetic, positive and outgoing
• Customer service focused
• Exceptional organizational skills and able to multi-task
• Excellent time-management skills
• Strong communication skills, both oral and written
• Willing to take initiative with ability to make and adapt to change

YOUR QUALIFICATIONS…

• Minimum two years experience in an administrative and/or accounting role
• Quickbooks experience an asset
• Proficient use of Microsoft software (including Word, Outlook, Excel)
• Maintenance or construction industry experience an asset
• Experience working in a client facing role
• Legally eligible to work in Canada

**This role is on-site Monday to Friday located in Huntsville, Ontario. Candidates must reside in the Muskoka area or be open to relocating if they are the successful candidate**

HLD Muskoka celebrates diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Administrative: 2 years (required)

Ability to Commute:

• Huntsville, ON P1H 2P9 (required)

Work Location: In person