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SalaryPOSITIONReceptionist Clerk
POSTING # POSTING TYPE POSITION TYPE HOURS OF WORK
24-13 External Casual on an “as needed” basis
DEPARTMENTRCMP
HOURLY RATE $28.8623 to $32.0052 per hour, Pay Grade 3 – Schedule “A” Inside Employees
POSITION SUMMARY
The Receptionist-Clerk works under the direction of the RCMP Municipal Office Manager and the RCMP
Detachment Commander.
The position is the first contact with the general public, victims, witnesses, complainants, and parolees and other
community based organizations both in person and by telephone and affects public perception and confidence in
the RCMP.
The position requires quick thinking and problem solving with the ability to extract detailed information from
individuals to prioritize, transfer and relay sensitive or emergency information via police radio and telephone to
police officers, support agencies and Communications Centre, often during a crisis situation and is required to
address agitated, distraught or confrontational individuals.
Analytical and problem solving skills are required to prioritize own work load, to provide administrative and
operational support, to search out and reference guidelines, policies and procedures
ESSENTIAL QUALIFICATIONS
EDUCATION
- Grade 12 Diploma or GED
• Three years related receptionist
- Mobile Radio
- Computer data entry
- Switchboard
- Transcription
• Keyboarding – 60 wpm
- Accurate and efficient written/keyboarding skills
- Word Processing
- Accurate report/form preparation skills
- Demonstrated ability to maintain accurate and complete documents and records and to check own work
- Ability to extract detailed information from various customers
- Relay sensitive or emergency information via police radio and/or telephone
- Maintain accuracy while working with continuous interruptions and adapting to changing priorities
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- Exercise sound judgment and provide solutions to problems
- Excellent verbal communication skills
• Enhanced Security Clearance is required
- Ability to work in a confidential environment
- Meet all Federally mandated requirements
CLOSING DATE2/29/2024, 4:00pm (MT)
Interested applicants are requested to submit a covering letter and resume to:
Human Resources
City of Cranbrook
40 – 10th Avenue South, Cranbrook, BC V1C 2M8
E-mail: human.resources@cranbrook.ca (Submissions in Word or .pdf format only)
We express our appreciation to all applicants for their interest in this position, however only candidates selected
for an interview will be contacted.
This position is covered under the Collective Agreement between the City of Cranbrook and C.U.P.E.
Local 2090 – Cranbrook Inside/Outside Workers.
The City of Cranbrook
The City of Cranbrook is in the southeast corner of British Columbia amongst the majestic Rockies and Purcell mountains,
near Alberta and the Canada/USA border. With a population of approximately 20,000, Cranbrook is the largest community
in the East Kootenay. Known as the “Basecamp of the Kootenays”, Cranbrook provides an inviting lifestyle in a beautiful
setting that has made our City a welcoming and growing place in which to live, work and play.
Diversity, Equity, and Inclusion
This Policy provides the foundation for Diversity, Equity, and Inclusion (“DEI”) at the City of Cranbrook to ensure a safe,
respectful, and inclusive community and workplace. The City of Cranbrook will work towards becoming a community that
supports and fosters a diversity of perspectives and provides equal opportunities for its residents. The aim is for the City to
provide programs and services that meet the diverse needs of the community. The City of Cranbrook is equally committed
to an inclusive workplace that welcomes, respects, and values a diverse workforce that reflects the qualities and
differences of the broader population it serves. Policy No. 50-15
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