Address
Form of work
SalaryINTERNAL / EXTERNAL
Classification: Office – Level 3 Title: Reception / Career Centre Clerk
Location: North Battleford Competition #: 98-BC-2324
Date Posted: February 23, 2024 Closing Date: March 8, 2024 at noon
Start Date: ASAP
Full-Time, Permanent
8:00am Start Time
Salary Range: As per the Collective Agreement
The commencement of this position is subject to funding decisions, which are beyond the control of North West College, and
therefore subject to change. This is an in-scope position. Internal applications from NWC staff with seniority will be considered
prior to outside applicants.
Main Responsibilities:
Reporting to the Registrar, the Reception/Career Centre Clerk positions provide clerical support for the Career
Centre, Student Services personnel and Community and Individual Development programs. The positions respond
to all first inquiries from the public and direct to the appropriate staff member, as required. The positions are also
responsible for bookstore sales, registrations, receipt of tuition fees and reconciliation of receipts against bank
deposits. The Reception / Career Centre Clerk is responsible for:
- Greets visitors and responds to general inquiries regarding North West College (NWC) programs and services.
- Responds to general inquiries from students and the public regarding College programs and services,
admission and registration process and procedures and ensures privacy/security measures are followed related
to information requests.
- Answers and processes incoming calls to the main campus contact line.
- Processes payments for registrations, bookstore items and invoices and prepares credit memos for the same
- Organizes and supports the career center including assisting students and public in accessing resources and
- Assists students, staff and public with vending machines, obtaining lockers, directions and parking.
- Facilitates bookstore operations by ordering and managing stock as well as processing sales and returns.
- Programs, operates, reconciles the cash register receipts and prepares the bank deposit.
- Organizes examination invigilation including: room booking, schedules invigilators, records and reports
- Provides general administrative and clerical duties for Student Services staff and the non-credit program area.
- Maintains the electronic student message board.
- Prepares and processes purchase orders.
- Performs other duties as assigned.
Qualifications, Skills, Abilities and Experience:
- One year post-secondary office administration certificate from a recognized post-secondary institution.
- A minimum of one-year experience in an administrative support position including use ofdatabases for data-
- A combination of relevant education and experience may be considered.
- Knowledge of and demonstrated ability to use and operate standard office software and program applications
- Demonstrated working knowledge of database program applications and ability to establish and manipulate
- Knowledge of the use and routine maintenance of standard office equipment.
- Knowledge of standard office procedures including establishing and maintaining files, word processing, faxing,
printing, document creation, formatting and photocopying.
- Demonstrated ability to accurately, timely and concisely compose, record, proofread and/or edit a variety of
correspondence.
- Ability to maintain confidentiality regarding information of the organization
- Ability to pay attention to detail and accuracy in their work.
- Ability to identify discrepancies in numerical data to ensure accuracy.
- Ability to balance cash receipts with sales.
- Demonstrated advanced level listening skills to comprehend, and ask clear concise questions to obtain relevant
information and respond to inquiries from clients while maintaining confidences and relaying accurate
messages to appropriate persons
- Ability to problem-solve efficiently while serving clients.
- Ability to work co-operatively with others and exercise courtesy and tact and to provide an effective working
- Ability to prepare and present information in a concise and complete manner which will allow others to
- Ability to work in a multi-cultural environment, recognize and respect diversity and individual dignity.
- Demonstrated ability to plan, organize, schedule, and prioritize their work taking into account frequent
- Ability to identify the need for development and modification of procedures to improve consistency, efficiency
- Ability to adapt and respond to various situations as they arise.
- Punctuality is essential due to the positional requirement of being available to the public.
- Must be bondable
- A satisfactory criminal record check is a condition of employment with North West College.
If you are interested in this position with the College, please complete an Application for Employment. The application is
located on the website at www.northwestcollege.ca. Please provide a letter to Human Resources outlining how you
meet the qualifications, skills, abilities and experience as identified in the posting.
Submit Applications to: Please Quote Competition #98-BC-2324
Human Resources
North West College NWC thanks all those who applied, however, only those selected
10702 Diefenbaker Drive for an interview will be contacted.
North Battleford SK S9A 4A8
Fax: 306.445.2254 Email: nwrccareers@northwestcollege.ca
