Delivery Coordinator

For over 60 years, Yurek has set the standard of pharmaceutical care in Southwestern Ontario. From product and medication recommendations and community outreach programs to diabetes consultations and flu shots, we are committed to providing you superior products, advice, and services to help you get the most out of life.

We are currently looking for a customer- and team-oriented Full-time Delivery Coordinator to join our Yurek Pharmacy & Home Healthcare team in St. Thomas, Ontario.

Duties and Responsibilities include:

• schedule deliveries and prepare routing sheets for drivers provide customer service support or training
• Communicate dispatch to drivers (including shift plans, plot plan information and truck and trailer information.)
• Confirm loads have been delivered.
• track order deliveries and notify customers of any shipment delays
• ensure the proper packaging and storage of products to prevent damage and product loss
• communicate with clients to confirm order specifics, payments, or delivery addresses.
• understand organizational logistics for efficient order fulfillment
• Record all safety and service incidents to management
• Answer incoming calls, handle general inquiries, and forward calls to the appropriate destination
• Record customer orders, messages and requests - forward to appropriate areas
• Record deliveries in the format as required by the customer
• Perform other duties as assigned

Education, Skills and Job Requirements:

• Preferred post- secondary education in a related field or equivalent work experience.
• 2 years logistics, courier, dispatching experience
• Experience with Service schedule software is an asset.
• Strong communication skills - Verbal and written
• Strong organizational and analytical skills
• Ability to multi-task with a high level of attention to detail and accuracy
• Proven ability to deal productively and professionally with internal and external customers
• Ability to prioritize in a fast-paced environment
• Ability to work in a team environment

Yurek has a very competitive compensation package and other perks including:

• Opportunity to receive discretionary bonuses twice per year.

• Education Assistance Program for approved courses to upgrade knowledge/skills.

• Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.

• Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Education:

• Secondary School (required)

Experience:

• Delivery/Dispatcher Coordinator: 2 years (required)

Language:

• English (required)

Work Location: In person