IRIS LES ESCOUMINS
If you're passionate about customer service, you're the right person for this job. You'll have an exciting and varied job, based on the well-being of your patients, advice and service.
What we're looking for:
- Experience in customer service
- Ability to communicate with people
- Comfortable taking and making telephone calls
- Good learning skills
- Ability to work independently and as part of a team.
- Ability to multi-task
Main responsibilities:
- Answer phone calls, emails, take correct information and answer all questions efficiently, collect health information.
- Greet patients in a friendly and courteous manner, schedule or cancel optical examinations and appointments.
- Billing and/or payment of insurance by patients.
- Perform preliminary eye exam tests as needed or requested.
- Respond to a high volume of calls and maintain a high work pace.
IRIS offers a highly stimulating work environment. You'll enjoy many benefits when you join our team
Such as:
- Attractive bonus program in place
- Group insurance with free access to remote physicians
- Personal days
- Access to a pension fund
- Vision care program
- Benefits for friends and family
- If you're passionate about customer service, you're the right person for this job. You'll have an exciting and varied job, based on your patients' well-being, advice and service.
Variable schedule to be discussed, approx. 15-20 hours / week, Monday to Thursday.
Possibility of 1-2 evenings/week