Receptionist/Front Desk

Responsibilities:
- Greet and welcome guests as they arrive at the front desk
- Answer phone calls and direct them to the appropriate department or individual
- Check-in and check-out guests, ensuring accuracy of information and providing excellent customer service
- Assist with guest inquiries, providing information about the facility, services, and local area
- Handle guest complaints or concerns in a professional and timely manner
- Maintain a clean and organized front desk area
- Schedule appointments and manage calendars for staff members
- Perform administrative tasks such as filing, data entry, and document management
- Utilize computerized systems to update guest information and process payments
- Collaborate with other departments to ensure smooth operations

Skills:
- Proficiency in office software such as Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with Google Suite (Gmail, Google Docs, Google Sheets) for communication and document management
- Strong administrative skills, including organization, time management, and attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Previous experience working at a front desk or in a customer service role is preferred

Qualifications:

Excellent written and verbal communication skills;

Superb organizational skills with high attention to detail;

Experience in the operation of a PC and other general office equipment;

Demonstrated ability to meet and deal with a wide variety of people under varying conditions;

Quick learner, capable of applying multi-step procedures to daily operations;

Highly dependable and reliable, with positive attitude and adaptability;

Grade 12 or equivalent and previous experience preferred

This is an excellent opportunity for someone who enjoys working in a customer-facing role and has strong administrative skills. The Front Desk Agent will play a key role in ensuring smooth operations at the front desk while providing exceptional customer service to guests. If you are organized, detail-oriented, and have excellent communication skills, we would love to hear from you. Apply today!

Job Type: Full-time

Salary: From $16.00 per hour

Expected hours: No more than 40 per week

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Winnipeg, MB R3H 0X1: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk / Reception: 1 year (required)
• Administrative experience: 1 year (preferred)

Language:

• English Fluently (required)

Work Location: In person