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Job Description
What is the opportunity?
As Regional Vice President for the Royal Trust Corporation of Canada, this role requires a minimum of 10 years Senior Managerial Experience within a Business Development Environment.
What will you do?
Coach and develop Trust Professionals by ensuring that the skills, knowledge, and accreditations of their team (and themselves) are up-to-date and meet position requirements and local market needs.
Builds Effective Teams by actively recruiting and supporting their development through Sales and Relationship Management Routines
Demonstrates Business Acumen through taking ownership of understanding market competition to recruit talent and be aware of market competitors’ client offers and employee offers.
Coach and role model key behaviors of top performers (e.g., putting clients first, collaborating as partners, develop others, prioritizing for impact, etc.).
Ensures Trust Professionals’ capability through building knowledge of RBC business partners for referral success
Develop and execute a market strategic plan to meet sales and revenue targets annually aligned to the overall business strategy and plan. Ensure team is accountable and plans are monitored and coached to with necessary adjustments modified.
Increase market share vis a vis competitors.
Lead the implementation and sustainment of client experience, sales and financial advice strategies.
Lead by demonstrating commitment to take ownership of client concerns at first point of contact ensuring the escalation process for Client Problem Resolution is followed creating a differentiated client experience.
Lead by demonstrating commitment to take ownership of building client relationships through the development of Centers of Influence and broadening RBC Partnerships.
Active proponent of shared risk management culture.
Exercise integrity and strictly adhere to procedures applicable to payroll, compensation tracking, and the scripting of clients and client business.
Participates in the business acceptance process to ensure business profitability within RBC’s risk appetite.
Maintain effective relationships and routines with Operational Risk, Group Risk Management and Wealth Management Compliance teams and review, understand and action in a timely manner issues and trends highlighted in internal review reporting. Focus on Delegation of Authorities adherence, policy and procedural requirements and communications. Coach team to take appropriate action to close gaps identified through operational, compliance and internal audit reviews.
Keep up to date on all communications including changes to RBC policy and procedures.
What do you need to succeed?
Must have:
10 Year's Senior Managerial Experience
Trust and Estate Experience preferred
Financial Planning Experience preferred
Wealth Management Experience preferred
Experience in the Financial Industry
Nice to have:
TEP (Trust and Estate Practitioner) preferred
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to build close relationships with advisors
About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com
WMRT
Job Skills
Annual Business Planning, Client Acquisitions, Customer Communications, Customer Experience (CX), Customer ServiceAdditional Job Details
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