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SalaryArticle Flag: Mandatory Vaccination Please Note:
We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
What is the Relational Security Offer (RSO) team?
The purpose of the RSO team is to reduce workplace violence and physical and psychological injury among health-care staff, improve cultural safety, and to integrate Relational Security functions within health care teams.
Please note: Candidates will require at least 3 full days of availability for consideration for casusal opportunities. Qualifications / Skills and Education:
About Providence Health Care:
Duties and Responsibilities:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.
Summary: Mount St. Joseph Hospital and St. Paul's Hospital is hiring for casual Relational Security Officers!
We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
What is the Relational Security Offer (RSO) team?
The purpose of the RSO team is to reduce workplace violence and physical and psychological injury among health-care staff, improve cultural safety, and to integrate Relational Security functions within health care teams.
This purpose is in direct alignment, and responds to priorities for change uncovered from the Pilot of Patient Journey Mapping Report: Indigenous Experiences of Receiving Care at St. Paul’s Hospital (2021-2022). Within the report, many patients described experiencing anti-Indigenous racism, bullying, use of excessive or unnecessary force and lack of compassion. The new RSO team will be trained using an approach that is relational and prioritizes Indigenous cultural safety interventions with the aim to create a safe and compassionate environment for all patients and staff.
Please note: Candidates will require at least 3 full days of availability for consideration for casusal opportunities.
About you:
- A strong knowledge and understanding of the colonial impact on the health care system as it pertains to the Indigenous populations.
- Ability to work collaboratively and decisively to support the goals of the Indigenous Wellness and Reconciliation Action Plan.
- Ability to work under pressure, be solutions focused, deescalate, resolve conflict, and practice cultural humility.
- Current BC Security Guard License, OFA Certification, Certification of Training Completion in Advanced Security Training.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying.
About Providence Health Care:
Driven by compassion and social justice, we are at the forefront of exceptional care and innovation. Our organization, Providence Health Care, is a proud winner of three prestigious awards:
- 2023 MOSAIC Employer Recognition Award
- 2023 Canada’s Best Diversity Employers
- 2023 BC’s Top Employers
- 2023 Canada’s Top Employers for Young People
What we offer:
- The hourly rate for this role is $27.65
- An orientation session and comprehensive onboarding to all new hires.
- A chance to grow professionally and personally, as part of a supportive team driven by innovation and the desire to address the future health needs of patients, families and our communities.
- This position will be required to be on site at St. Paul’s Hospital or Mount St. Joseph’s in Vancouver.
Duties and Responsibilities:
Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
Responds to emergencies such as the Providence Health Care Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
Provides security for Providence Health Care patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.
Utilizes and operates photo identification, access control, CCTV and other security system programs.
Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.
Provides First Aid services to injured persons, completes required documentation and maintains supplies.
Maintains a daily log of events and prepares detailed reports.
Performs other related duties as assigned.
Responds to emergencies such as the Providence Health Care Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
Provides security for Providence Health Care patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.
Utilizes and operates photo identification, access control, CCTV and other security system programs.
Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.
Provides First Aid services to injured persons, completes required documentation and maintains supplies.
Maintains a daily log of events and prepares detailed reports.
Performs other related duties as assigned.
