Resident Care Attendant Team Lead

Resident Care Attendant Team Lead

(Full-Time Permanent Multisite Position)

Reporting to the Director of Care, the Resident Care Attendant Team Lead works as a liaison between the Resident Care Attendant’s and the clinical Management Team and functions in a mentorship/preceptor role for RCA’s. The RCA Team Lead is responsible for supporting the LPN/RN with clinical tasks, rounds, documentation, orientation of new staff, attends resident/family meetings, aids in performance discussions, auditing and education.

Key Responsibilities and Duties:

• As a member of the Management Team, the Lead RCA ensures that the residents are attended to in a caring and attentive manner, responding to the needs of residents in a timely manner and maintaining a professional and friendly demeanor at all times.
• Acts in a leadership role to ensure cooperation among the RCA’s to ensure duties are completed.
• Reviews RCA role standards with new employees as needed. Participates in implementing action plans for new employees. Provides feedback to the Nurse Manager with specific performance information for training needs.
• Works cohesively as a member of the Resident Care team, anticipating the needs of team members, as well as the residents.
• Establishes and maintains a positive relationship with each resident, family and team member.
• Answers call bells and responds to resident requests promptly to support and aid the front-line team where needed.
• Constantly maintains confidentiality/privacy of all resident information.
• Maintains operational service standards, with particular attention to personal/behavioral, staff teamwork, and resident-staff interaction guidelines.
• Supports in creating care plans for residents with focus on residents daily living, including but not limited to bathing, feeding, toileting, dressing and grooming.
• Anticipates the individual needs of residents regarding ADL within the plan of care established by the Nurse.
• Adapts standard ADL care to the unique needs of each resident, within the plan of care established by the Nurse.
• Maintains familiarity with expected resident outcomes of all tasks performed, recognizes situations requiring Nurse notification.
• Maintains thorough understanding of activity and equipment within the working environment, including the application of safety precautions.
• Assist RCA’s in measuring and recording non-invasive vital signs, resident weight, intake/output, glucometer readings, etc.
• Perform other related duties, as assigned.

Non-Clinical Duties:

• Attends leadership staff meetings.
• Acts as a liaison between RCA and nursing staff.
• Participates in educational/orientation offerings to ensure ongoing enhancement of clinical and interpersonal skills.
• Involved in site quality assurance regarding documentation and core activities as related to the RCA role.
• Ensures resident suites are maintained by regularly auditing practices such as clean bed linens, daily tidy, equipment cleaning, etc.

Knowledge, Skills, and Abilities:

• Excellent written, verbal and interpersonal communication skills in working with residents, families, staff, as well as the general public.
• Excellent organizational and time management skills with demonstrated ability to multi-task in a fast-paced environment.
• Demonstrated proficiency in the ability to treat residents and staff with respect, dignity and care.
• Demonstrated proficiency in the ability to resolve contentious or sensitive issues, or situations requiring conflict resolution.
• Demonstrates a strong desire to serve and care for seniors, encouraging participation in recreational activities including the provision of one-on-one support when necessary.
• Resident-centered approach to care, as well as an awareness of the potential for cognitive changes to occur.
• Professional, open, friendly, autonomous, team player, responsive and positive.
• Able to apply tact, discretion and sound judgement.
• Trustworthy, reliable, dependable.
• Shows initiative and commitment to excellence.
• Ability to meet the physical requirements of the position.
• Maintains confidentiality of resident and staff information.

Experience, Training/Education and Work Record:

• High School Diploma or equivalent.
• Personal Care Attendant diploma will be considered an asset.
• Minimum of five years experience in a senior or long-term care setting.
• Current First Aid and CPR certification.
• Energetic, enthusiastic, mature, caring and compassionate person who has a demonstrated interest in working in a seniors’ environment.
• Ability to work in a flexible, resilient environment to meet the needs of residents.
• A satisfactory record of work performance and attendance is required.

Hours of Work:

• Full-time hours regularly scheduled in advance for a minimum of 75 hours bi-weekly
• Shifts will include days, nights, weekends, and holiday coverage.

Rate of Pay: $25.00 per hour.

Job Type: Full-time

Salary: $25.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• supportive care: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• First Aid Certification (required)

Ability to Commute:

• St. John'S, NL A1A 0G1 (required)

Ability to Relocate:

• St. John'S, NL A1A 0G1: Relocate before starting work (required)

Work Location: In person