Resort Receptionist

Job description *MUST SPEAK FRENCH and ENGLISH*

The best Resort Receptionist will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Responsibilities:

• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
• Coordinating with maintenance/service and staff management.
• Being a source of information to guests on various matters such as transport and other advice.
• Processing meal and beverage requests.
• Accommodating general and unique requests.
• Diffusing conflict or tense situations with guests.
• Light cleaning duties

Requirements:

• ***Bilingual (English & French)
• High school diploma
• Able to work all available shifts (7am-3pm, 3pm-11pm, 11pm-7am)
• Full-time hours 40 to 44 hours per week
• Exceptional interpersonal skills.
• Excellent written and verbal communication in French & English
• Good time management and organizational skills.
• Conflict resolution experience.
• Patience and good listening skills.

Job Types: Full-time, Permanent

Job Type: Full-time

Salary: $17.51-$18.68 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• 8 hour shift

Experience:

• customer service: 2 years (required)

Work Location: In person

Application deadline: 2024-02-24