restaurant host/hostess

Work setting

• Restaurant

Responsibilities

Tasks

• Advise on wine selection and serve wine
• Balance and deposit cash
• Hire and dismiss staff
• Schedule staff
• Train and supervise staff
• Liaise between chefs and customers
• Order and receive liquor and other supplies and maintain inventories
• Inspect dining rooms and other food and beverage serving areas
• Deposit cash and maintain daily log books
• Maintain financial records
• Address customers' complaints or concerns
• Answer customers' questions regarding menu items and preparation methods
• Assist clients/guests with special needs
• Attend to seating arrangements for large groups
• Greet customers
• Perform opening and closing activities
• Provide general information on community services
• Receive customers' reservations and assign tables
• Receive payments from customers

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses 

• Food and Beverage Server Training

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding
• Walking
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits