Restaurant Manager

Work setting

• Urban area
• Restaurant
• Restaurant and food service
• Bar

Responsibilities

Tasks

• Plan, organize, direct, control and evaluate daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Supervise staff or team
• Serve food and beverages
• Package take-out food
• Maintain shift log of production and other data
• Collect cash, credit/debit cards or other payment for beverages
• Carry out management duties
• Assist in supervising personnel who prepare and serve food
• Supervise food and beverage servers and other staff
• Take orders and relay to kitchen and bar staff
• Manage cash

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• Staff in various areas of responsibility
• Food and beverage servers

Credentials

Certificates, licences, memberships, and courses 

• Smart Serve
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Food Safety Certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Point of sale system

Product inspection experience

• Alcoholic beverages

Type of industry experience

• Food and beverages

Additional information

Security and safety

• Reference required

Transportation/travel information

• Valid driver's licence
• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Financial benefits

• Gratuities

Other benefits

• Free parking available
• Learning/training paid by employer
• Parking available