Restaurant Manager

As a Restaurant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.

Your 3+ years of quick-service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching Team Members makes you an ideal candidate for this role.

Responsibilities:

• Managing labour costs through effective scheduling and floor management
• Controlling food & paper costs through the use of back office software and weekly inventory counts
• Developing/ leading the supervisory team
• Ensuring that product launches and promotions are executed with perfection
• Resolving Guest issues, as well as working with your team to minimize issues
• Training new Team Members
• Monitor weekly and monthly inventories
• Prepare and provide restaurant Team Members with performance reviews
• Train, remind and encourage Team Members to follow all Health & Safety policies and program
• Coach & discipline Team Members as needed
• Be a leader and always lead by example by following all Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Complete cash reports and other cash related duties
• Foster a positive work environment through leadership and example

What’s in it for you?

• Competitive salary
• Opportunity for health coverage after 90 days
• Comprehensive training
• Incentive and recognition programs
• Uniforms provided
• Team Tim Hortons Scholarship Program
• Footwear discount program
• Community involvement

Physical Demands:

• Walking and standing for long periods of time
• Able to lift and carry up to 20 kg / 45 lbs
• Able to help as needed in receiving large deliveries up to twice a week
• Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
• Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

Availability:

• Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

In compliance with the Accessibility for Ontarians with Disabilities Act, Tim Hortons Restaurant Owners welcomes and encourages applications from individuals with disabilities. Please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

REQUIREMENTS

• Education - Secondary (high) school graduation
• Experience - 3+ years experience in the quick-service restaurant industry
• Computer Skills - Point of Sale System, Google Suite
• Clearview experience an asset
• Excellent written and verbal communication
• Strong leadership and interpersonal skills
• Customer service mindset
• Must have access to reliable transportation to and from work, including transportation to
• locations with no public transportation
• Tim Hortons experience would be a strong asset

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.