Retail And Restaraunt Front Of House Manager

Job Overview:
We are seeking a highly motivated and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing all aspects of the Front of House operations, ensuring exceptional customer service and a positive dining and retail experiences for our guests.

Duties:
- Supervise and train Front of House staff, including servers, hosts/hostesses, and bartenders and retail staff
- Manage daily operations, including opening and closing procedures
- Ensure compliance with food safety and sanitation standards
- Maintain inventory of supplies and place orders as needed
- Handle customer inquiries, concerns, and complaints in a professional manner
- Collaborate with the kitchen staff to ensure smooth communication and efficient service
- Create and implement strategies to enhance customer satisfaction and increase sales
- Schedule staff shifts and manage labor costs effectively
- Conduct regular performance evaluations for Front of House staff
- Assist with special events or promotions as required

Experience:
- Previous experience in a supervisory role in the food industry or hospitality sector
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a focus on creating a positive dining experience
- Knowledge of restaurant management principles and practices
- Familiarity with food safety regulations and procedures
- Ability to handle high-pressure situations and resolve conflicts effectively

If you are a dedicated professional with a passion for delivering exceptional service, we would love to hear from you. Apply today to join our dynamic team as the Front of House Manager.

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• On-site parking
• Paid time off
• Profit sharing
• Stock options

Supplemental pay types:

• Bonus pay
• Tips

Education:

• Secondary School (preferred)

Experience:

• Hospitality: 3 years (required)

Language:

• English (preferred)

Licence/Certification:

• Smart Serve (required)

Work Location: In person

Application deadline: 2024-04-19
Expected start date: 2024-04-22