Address
Form of work
SalaryJob Title:Retail Associate
Job Type: Part-Time/Full-Time
About Us:
Discover Master Chocolat, where chocolate becomes an art form. Our exquisite selection of artisanal chocolates and confections invites chocolate enthusiasts into a world of pure indulgence. Guided by the expertise of Master Chocolatier, Bernard Callebaut, we are committed to curating an extraordinary chocolate shopping experience that combines the finest products with unparalleled customer service.
Job Description:
As a Retail Associate at Master Chocolat, you will play a crucial role in ensuring that our customers have an enjoyable and memorable chocolate shopping experience. You will be responsible for assisting customers, maintaining store cleanliness, and contributing to the overall success of our store. Your friendly and helpful demeanor will help create a positive atmosphere in our store.
Key Responsibilities:
Customer Service: Greet customers with a warm and welcoming attitude, helping them find products, answering their questions, and offering recommendations based on their preferences.
Sales: Assist customers in making purchasing decisions, providing information about our chocolate products, promotions, and special offers. Process transactions accurately and efficiently using the point-of-sale system.
Product Knowledge: Develop a deep understanding of our chocolate products, including their ingredients, origins, and flavor profiles, in order to provide informed recommendations and address customer inquiries.
Stocking and Merchandising: Ensure store shelves are well-stocked, organized, and visually appealing. Restock chocolates as needed and participate in inventory management.
Store Maintenance: Keep the store clean and presentable at all times, including dusting shelves, cleaning display cases, and maintaining a tidy sales area. Report any maintenance or cleanliness issues to the store manager.
Cash Handling: Handle cash and electronic payments accurately and securely, following store policies and procedures.
Promotions and Events: Assist in the preparation and execution of store promotions, product launches, and special events.
Compliance: Adhere to all company policies, including health and safety guidelines, and assist in loss prevention efforts.
Qualifications:
- Previous retail or customer service experience.
- Passion for chocolate and a willingness to learn about different chocolate varieties.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced, team-oriented environment.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive hourly wage.
- Employee discounts on chocolate products.
- A fun and engaging work environment.
If you are a chocolate enthusiast with a passion for delivering exceptional customer service, we invite you to join our team at Master Chocolat and be a part of our chocolate-loving community. Apply today to embark on a sweet career journey with us!
Job Type: Part-time
Salary: $16.00-$20.00 per hour
Expected hours: 30 – 34 per week
Benefits:
- Store discount
Flexible Language Requirement:
- French not required
Shift:
- 10 hour shift
- 8 hour shift
Experience:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
