retail sales manager

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail service establishment
• Retail business
• Professional association or organization
• Office building

Responsibilities

Tasks

• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Supervise and co-ordinate activities of workers
• Hire and train or arrange for training of staff

Supervision

• 1 to 2 people
• Retail salespersons and sales clerks

Credentials

Certificates, licences, memberships, and courses 

• Membership in a professional design association

Experience and specialization

Computer and technology knowledge

• MS Outlook

Product or manufacturing design

• Car care items

Exhibit and display design experience

• Computer interactive or multi media
• Visual displays

Area of specialization

• Retail store
• Sustainability

Additional information

Security and safety

• Bondable
• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own transportation
• Valid driver's licence
• Public transportation is not available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods
• Ability to distinguish between colours
• Walking
• Bending, crouching, kneeling

Own tools/equipment

• Cellular phone

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Ability to multitask
• Initiative
• Accurate
• Dependability
• Reliability

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Commission
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Other benefits
• Paid time off (volunteering or personal days)
• Travel insurance
• Wellness program