Retail Sales/Cashier

COMPANY NAME: Henney Bear Canada
EMPLOYMENT CATEGORY: Part-Time / Full-Time
HOURS: 25-40 hours per week (5 days a week, including weekends)
RATE OF PAY: $17-$19 plus commission & bonuses
LOCATION: Promenade Mall, Thornhill

Job description

Henney Bear Canada is Hiring!

From London to New York, from Paris to Tokyo, Henney Bear's delightful designs are now available in Canada. Henney Bear seamlessly combines contemporary fashion design with the rich tapestry art of history.

Henney Bear was Founded in 2012 through the love of tapestry art inspired by the British spirit and injected with modern fashion. Since that debut, Henney Bear has steadily gained recognition for its vibrant designs and distinctive patterns.

Our best-selling lineup now encompasses a wide array of products, spanning bags, luggage, shoes, accessories, home decor, and gifts. We've come a long way, expanding our reach to customers worldwide.

Moreover, with the introduction of art museums and theme cafes accessible to the public, Henney Bear has transformed into a beloved lifestyle brand.

We remain committed to our mission, working diligently to bring even more delightful surprises to our loyal Henney Bear enthusiasts.

Love fashion and have a passion for being a part of Henney Bear branding. Look no further, as Henney Bear is hiring a sales associate for our Promenade Mall, Thornhill location. More Than Just A Job, We Offer An Opportunity To Grow!

JOB DUTIES:

• Greet customers and determine their needs and wants
• Providing exceptional customer service with a can-do attitude and friendly demeanour
• Recommend merchandise based on individual requirements
• Provide advice to clients regarding particular products or services
• Explain the use and advantage of merchandise to customers
• Advise customers on how to care of merchandise and warranty coverage
• Quote prices and discounts as well as return policy, warranties and product availability dates
• Answer customers’ queries and concerns in-store and over the phone email, virtual chat
• Process customer transactions, including; sales, returns & exchanges. Use computer POS sales system and accepting payment through cash, credit card, gift cards
• Support E-commerce department with preparing any in-store pick-ups at your location or orders going out
• Assist in display of merchandise to present a professional and appealing look
• Maintain a clean and customer-friendly environment in the store
• Assist with marketing effort and promotional campaigns to help store sales

SKILLS & QUALIFICATIONS

• Basic reading, writing, math skills, experience with computers
• Love fashion trends, creativity, attention to detail and/or willingness to learn and become a Henney Bear enthusiast
• Enthusiastic and eager to learn (who knew there were so many textiles and fabrics)
• Proven sales ability & prior experience in sales with a desire to succeed
• Minimum 1-year work experience in Canada (Preferred)
• Mature, likeable, teachable and reliable (great customer service starts with YOU!)
• Has strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
• Punctual and Flexible to work evenings, weekends and holidays
• Ability to multi-task customer service, administrative & other duties
• Self-motivated and able to work with little supervision
• Ability to ensure that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving most customer issues or complaints smoothly at the store level in a timely and positive manner
• Upbeat, optimistic, a good listener and friendly
• Speaks English fluently and able to communicate clearly and concisely, both orally and in writing. (Being multilingual is an asset, i.e. French, Italian, Russian, Hebrew, Flilpino, Chinese...)

Additional Benefits: In addition to a competitive salary and opportunity for career advancements within the company; we offer comfortable fun and respectful work environment, bonus scheme, spiff program, company store discount and more.

Our Story: https://henneybear.co.uk/pages/about-us

Job Types: Full-time, Part-time

Salary: $17.00-$19.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• On-site parking
• Paid time off
• Store discount

Day range:

• Holidays
• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift

Work setting:

• Specialty store

Application question(s):

• Can you communicate in languages other than English? If so, please specify which language(s).
• Have you ever been a keyholder before?

Experience:

• sales: 2 years (preferred)
• customer service: 2 years (preferred)

Work Location: In person

Expected start date: 2023-12-09