Risk And Security Guard

Join the Pack with YEAR ROUND EMPLOYMENT, FULL-TIME, FLEXIBLE SCHEDULE. We think you’d be GREAT!

Provide positive and dynamic 5 STAR PAW service for our Pack and guests with a systems based approach.

The Risk and Security Guardprovides security of the building and identifying risks and threats to the organization while on shift.

Primary Duties

• Patrol all areas of the property, including outside, on a regular basis.
• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
• Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guest or associate.
• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
• Conduct investigations of security incidents.
• Ability to communicate through a portable radio.
• Excellent verbal communication skills required to communicate with guests, employees, and leadership. Excellent comprehension and literacy required to complete reports, logs.

Qualifications

• Previous Risk and Security experience, 1 year minimum or equivalent schooling.
• Valid Security License (in accordance with provincial laws).
• Valid Ontario Class G Driver’s License
• Proven customer service and leadership skills.
• Proficient in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to make quick and sound decisions.
• Experience with Guard Management Software.
• Experience with CCTV and camera systems would be an asset.
• Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Would be considered an asset
• Additional languages would be considered an asset.

Physical Requirements

• Lifting, pushing, pulling, and carrying: May be necessary to carry people or equipment in emergency situation.
• Bending/kneeling would be necessary in administering CPR and First Aid.
• Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
• Continuous standing - may be standing in one place for an extended length of time. Uses stairs in responding to fire alarms -no elevators.
• Excellent hearing required to communicate with guests, employees, managers, use radio.
• Excellent vision required for emergencies, visual safety inspections.
• Lift up to 50 lbs.
• Ability to work and monitor outdoors, year-round in all weather conditions as required

Great Wolf Lodge is an equal opportunity employer. All applicable provincial and federal laws will be followed to ensure consideration without regard to race, colour, religion, sex, age, disability or other classification protected by law. Great Wolf Lodge will make reasonable accommodations for persons with disability in accordance with applicable law. It is our intention that all qualified applicants be given equal opportunity and that selection will be made on job related factors.If you require any accommodation in the application process, please contact us.

Job Types: Full-time, Permanent

Salary: $18.50 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Weekends as needed

Experience:

• Security: 1 year (preferred)

Licence/Certification:

• Security Guard Licence (required)
• Ontario Class G drivers license (required)

Work Location: In person