Sales Associate

```Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. If you have excellent communication skills, a passion for helping others, and the ability to thrive in a fast-paced environment, we want to hear from you! Responsibilities: - Answer incoming customer inquiries via phone, email, and chat - Provide accurate and timely information to customers regarding product features, pricing, and promotions - Assist customers with order placement, modifications, and cancellations - Upsell additional products or services to enhance the customer experience - Resolve customer complaints or issues with patience and empathy - Perform data entry tasks to update customer records and maintain accurate information - Collaborate with other departments to ensure prompt resolution of customer concerns - Follow up with customers to ensure their needs have been met Skills: - Excellent verbal and written communication skills in English; fluency in Spanish is a plus - Ability to effectively communicate complex information in a clear and concise manner - Strong sales and upselling abilities to maximize revenue opportunities - Proficient in data entry with high accuracy and attention to detail - Exceptional phone etiquette and active listening skills - Multilingual capabilities are highly valued in order to assist diverse customer base - Ability to analyze customer needs and provide appropriate solutions Join our team of dedicated professionals who are committed to delivering outstanding service to our valued customers. We offer competitive compensation, ongoing training opportunities, and a supportive work environment. Apply today to become an integral part of our Customer Service team!```

Job Types: Part-time, Permanent, Casual

Expected hours: 12 – 32 per week

Benefits:

• Store discount

Day range:

• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person