Sales Associate

Conspiracy Comics is looking for a candidate eager to provide an engaging shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and deep understanding of all things Pop culture. We’re a long time family business with deep roots in the community but also with an eye to expansion and we need your help! Lots of room for career expansion, the harder you work the further you can go!

Job Responsibilities

• Represent the Conspiracy Comics brand in a positive and passionate manner
• Understand store sales plans and complete sales goals.
• Cover the sales floor and ensure that all areas are up to the company's visual and cleanliness standards.
• Assist in the closing of the store, comfortable to close the store and work alone.
• Process retail sales transactions, close out the register and communicate any shortages or overages to manage
• Able to process exchanges, store credit, & returns
• Effectively use the POS System to search for items, transfer items, and better help customers
• keep an eye out for potential risk for shrinkage.
• Perform daily procedures, such as handling shipments, merchandising, and cashier duties
• Provide customer-focused service; welcome customers and help resolve customer queries and complaints; uphold the customer service standard
• Achieving established goals.
• Superior product knowledge.
• Assist the Team Lead and Store Manager in training new Sales Associate
• Creating customer accounts for customers and building customer relations through exceptional customer service
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Open communication with your Store Manager and Team Lead
• Being knowledgeable of any company policies and procedures
• Other task assigned by Store Manager or Team Lead

Job Type: Part-time

Salary: From $16.55 per hour

Benefits:

• Store discount

Day range:

• Holidays
• Monday to Friday
• Weekends as needed

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 1 year (preferred)

Work Location: In person