Sales Associate/Customer Service

Sales Representative/ Customer Service

Job Description

Cupcake Paradise is hiring for Sales Representative/ Customer Service

at our Toronto, ON location. We are looking for a reliable and motivated individual to join our team and help us continue to make a difference in the lives of our customers. We are looking for an individual that is self-motivated, hard-working, and willing to learn.

Requirements:

• Ability to work in a fast-paced environment
• Ability to talk to customers
• Ability to take down orders and send invoices
• Knowledge about the product
• Willingness to work in a cupcake shop
• Pro active, willing to take initiative
• Ability to work a flexible schedule including eveing, weekends, and holidays
• Ability to stand for long periods of time
• Ability to lift up to 50lbs and perform repetitive motions
• Must be able to communicate effectively with our customers and help maintain a positive working relationship with all employees and management
• Must be able to pass a pre-employment drug screen

Duties:

• Greet customers when they enter the store, answer any questions about the store or products, and assist them with their purchase.
• Make Bubble tea/ Coffee
• Pack Cupcake Orders
• Take Cake orders
• Check product information against the customer’s list of requirements or the product’s specifications based on the customers’ tastes and needs.
• Assist with returning product stock to the correct location.
• Ensure that all shelves are stocked with products according to store policy.
• Keep the front counter clean and organized. (this includes but is not limited to) removing trash from the counter, floor, and restroom each day.

Job Types: Full-time, Part-time, Permanent

Expected hours: 20 – 40 per week

Benefits:

• On-site parking

Day range:

• Every Weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Flexible Language Requirement:

• French not required

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift

Work setting:

• Specialty store

Education:

• Bachelor's Degree (preferred)

Experience:

• sales: 2 years (preferred)
• Customer service: 2 years (required)

Work Location: In person

Expected start date: 2024-03-05