Sales Engineer - Technical Support

Work site environment

• Industrial/commercial (general)
• Business

Work setting

• On-site customer service
• Business services

Responsibilities

Tasks

• Promote sales to existing clients
• Identify and solicit potential clients
• Assess client's needs and resources and recommend the appropriate goods or services
• Deliver sales presentations
• Prepare or oversee preparation of sales or other contracts
• Conduct sales transactions
• Supervise activities of other sales representatives
• Utilize sales/marketing software packages
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale or signed contracts
• Consult with clients after sale to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot technical problems related to equipment
• Advertise and/or promote products, sales or services
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Presentation software
• Word processing software
• Electronic mail
• Spreadsheet
• Database management
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word

Equipment, eystems and controls experience

• Infrared equipment

Specialization or experience

• Green economy sector

Area of specialization

• Security and surveillance system

Sales experience

• Capital goods leasing
• Electrical and electronic equipment
• Trade shows
• Manufacturing and industrial products

Additional information

Security and safety

• Criminal record check
• Reference required

Work conditions and physical capabilities

• Ability to distinguish between colours
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Flexibility
• Initiative
• Creativity
• Positive attitude

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• As per collective agreement

Long term benefits

• Maternity and parental benefits

Other benefits

• Free parking available
• Parking available