Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work site environment
- Non-smoking
Work setting
- Urban area
- Retail business
- Wholesale establishment/store
- On-site customer service
Responsibilities
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Conduct performance reviews
Supervision
- 3-4 people
- Cashiers
- Retail salespersons and sales clerks
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
Product or manufacturing design
- Product packaging
Area of specialization
- Retail store
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
- Attention to detail
- Standing for extended periods
- Manual dexterity
- Ability to distinguish between colours
- Sitting
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Excellent written communication
- Dependability
- Judgement
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits
- Group insurance benefits
- Pension plan