Scale Operator & Dispatch

Scale Operator / Dispatch Job Description

Reporting to the Sales Director, the candidate will be responsible for providing exceptional customer service to all customers and vendors. Dispatchers are required to work closely with the Sales, Quality Control, Site Production teams to ensure customer orders are fulfilled accurately and in a timely manner. We are looking for a candidate who can work well in a fast paced environment, pays close attention to details, and demonstrates high energy with an enthusiastic approach to learning.

Position Responsibilities:

• Receive customer orders via phone, email & TEAMS.
• Order entry into our operating system (APEX)
• Tare and ticket vehicles; following Ministry Standards & Requirements
• Monitoring of on-time delivery
• Maintain radio communication with loader operators and quality assurance regarding material piles, location and “time in yard”
• Retain ticket logs and forward signed deliveries into third party for scanning
• Ensure safety requirements are followed (PPE) and violations are reported

Position Requirements

• Prior Dispatch or customer service experience, preferably in the construction industry, is an asset
• Proficient with computer based technology including Microsoft Office, Google Maps and web based services
• Basic knowledge of the aggregate process, market geography, and product applications as asset, but not required
• Post-Secondary education or equivalent business related experience.

Position Dimensions:

• Fosters team work and cooperation – Foster a sense of collaboration and work effectively across organization to achieve goals
• Adapts and learns – work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing ones skills and capabilities
• Maintain a professional demeanor with internal and external clients
• Safety oriented
• Analysis and Problem-Solving – Effectively examine events, issues and problems and generate optimal solutions in a timely manner
• Strong interpersonal skills
• Must be able to work in a high stressed, fast paced environment with the ability to multi-task
• Excellent organization skills

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Expected hours: 40 – 55 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Work Location: In person

Application deadline: 2024-02-29