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Form of workIf you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
By joining the City of Calgary, you will get to apply your academic knowledge and participate in providing quality public service for over 1.4 million Calgarians. As a student, you will build lasting relationships with industry leaders, and contribute to work that will build and strengthen your skill sets. Primary duties include:
- Work with internal secondary suite team to assist with short term and long-term strategies to promote safety and increase permit applications for legal, registered suites within Calgary.
- Support in development and or administration of the secondary suite incentive program including but not limited to research into its effectiveness.
- Engage with current suite owners, assist with applications and informing about process and safety requirements. Implement strategies to identify illegal suites and follow up with citizens.
- Manage difficult situations with empathy and strive for positive encounters and results with citizens.
Qualifications
- Enrolled in a diploma or degree in Architectural Technologies, Architecture, Planning Technologies, Urban Planning, Communications, Public Relations, Political Science, or related educational disciplines.
- Intermediate proficiency in Microsoft (Excel and PowerPoint), Public One Stop Service Experience (POSSE) will be considered an asset.
- Previous customer service experience is an asset.
- Strong communication skills, including confidence in leading meetings with a variety of individuals.
- A team player who has the ability to work autonomously with little supervision.
- Able to collect and interpret formal and informal data.
- Excited about improving municipal process to support the citizens of Calgary.
- Relational, patient and empathetic in difficult situations, conflict resolution and problem-solving skills.
Pre-Employment Requirements
- Must be currently enrolled in school on a full-time basis with the intent to return to school full-time in the Fall of 2024.
- If invited to an interview, you will be asked to provide an unofficial transcript or an enrollment verification letter (indicating the program and year you are currently completing).
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