About Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year.

About the Position

We are searching for a dedicated and customer service focused Security Guardprofessional to join our team at the Edmonton EXPO Centre (EXPO). This role serves as a significant resource for our entire building, providing a full range of responsibilities surrounding EXPO events and ensuring the safety and security of staff, clients, contractors and members of the public.

The successful candidate will be responsible for:

• Providing a safe and welcoming environment for staff, guests, and clients.
• Actively monitoring and responding to alarms, crowd dynamics, individual behaviour and safety issues.
• Conducting investigations in relation to damage, mischief or other related issues that are identified within the facility.
• Responding to alarms and confirmation of validity for emergency services.
• Understanding crowd dynamics, individual behaviour and safety issues and be able to intervene when necessary.
• Enforcing policies and procedures while applying knowledge of specific acts, statues, and laws
• Supporting organizational communication through chain of command reporting
• Investigate and document irregularities such as fire hazards, leaking water pipes and security doors left unlocked.
• Investigating, reporting, and documenting incidents
• Maintaining accurate and detailed records of safety issues, incidents, and events
• Training and monitoring Part-time Event Security Guards

The successful candidate will have:

• High school diploma or equivalent
• Alberta Security Services and Investigators Act License (SSIA License)
• Class 5 Driver’s License
• Ability to obtain a clean drivers’ abstract
• ProServe and ProTect certification
• Minimum 6 months of service industry related experience
• Knowledge of applicable Criminal Code statutes, Provincial legislation, and Municipal bylaws
• Ability to stand for extended periods of time
• Ability to work 12 hour shiftwork including overnights
• Excellent written and verbal communication skills
• Standard First Aid Level C with AED, Verbal Judo, PPCT or CTSS considered an asset

How to Apply

If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume. Please submit your interest no later than March 12, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.