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Job Level NV-10
As a Senior Advisor - Customer Service - Cash Guard, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts.
You lead development initiatives and innovative, complex strategic interventions. Your initiatives require extensive knowledge of your line of work.
You make recommendations regarding the planning and execution of operationally and conceptually complex projects and initiatives requiring comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many different fields. Interpersonal savvy is therefore essential.
You serve as specialist advisor and subject matter specialist. You also act as resource and support person for decision-making bodies.
General Information on the Position
Main responsibilities
Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
Target, analyze and diagnose major issues and make recommendations to decision-making bodies
Represent your unit before decision-making bodies
Represent Desjardins’s position when making agreements with external partners and organizations.
Other working conditions
The work arrangement for the position is flexible hybrid work #LI-Hybrid
Number of jobs available: 1
Qualifications
Bachelor’s degree in finance or accounting
A minimum of six years of experience in accounting
Experience in operational efficiency (an asset)
Please note that other combinations of qualifications and relevant experience may be considered
For vacant positions available in Quebec, please note that knowledge of French is required
Specific knowledge
Knowledge of Cash Guard activities (an asset)
Advanced knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job Interpersonal Savvy, Strategic mindset
Work Location 1, Complexe Desjardins, Montréal
Trade Union Non Syndiqué
Unposting Date 2023-02-1
Job Family Administration (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
