Senior Customer Service Representative

Job description

Salon Rouge is currently seeking a Customer Service Representative to join our ever expanding team.

Our Customer Service Representatives are Fashion Forward, Friendly, and responsible for providing an exceptional level of guest service to all Salon Rouge guests.

Daily duties will include, cleaning and tidying up the salon, booking guests appointments, assisting guests during their visit to our salon, retail and gift certificate sales, point of sale and cash handling as well as administration duties. Duties include: Tidying up the salon, upkeep with stylists and the salon, calling clients to rebook/cancel appointment, managing hairstylists schedules, and making sure the front desk is upkept to the upmost organization.

Salon Rouge Hair Salon is looking for charismatic, positive, individuals with at least four years of Customer Service experience. Experience working in a salon would be considered an asset. We do require Customer Service Representatives to have strong basic computer knowledge, exceptional guest skills and service attitude.

Applicants must work well in a team, Relible, Hardworking, must take their job seriously. You have to be Flexible and willing to work some evenings and weekends. We are currently seeking individuals for our Beautiful Downtown location, who are interested in part time positions with the opportunity to become full time.

Job Type: Permanent

Job Type: Full-time

Salary: $16.55-$20.00 per hour

Benefits:

• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Overtime pay

Education:

• AEC / DEP or Skilled Trade Certificate (required)

Experience:

• Customer Service: 5 years (required)

Work Location: In person