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Form of workWho needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.
Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Ready to make your mark?
About the role
How do you imagine life at an insurance company - its people, its culture, its offices? We bet that if you swing by Intact Lab, you'll be in for quite the surprise! With offices in downtown Toronto and Montreal, the Lab is a digital innovation hub tasked with creating cutting-edge insurtech products that improve the lives of millions of Canadians.
The Lab merges the best of two worlds: the speed and culture of a start-up, with the resources and means of a large enterprise (you'll have access to all the tools you've ever dreamed of!). With a dynamic team, exciting challenges, beautiful offices, inspiring colleagues and a great work culture (we rank as one of Canada's top 100 places to work), Intact Lab offers an amazing environment to develop your skills and grow your career.
We're looking for a Scrum Master senior to join our growing team!
Do you consider product development a team sport? Are you the keeper of team happiness, performance and purpose? Are you a motivator, an instigator, a mischief-maker? But are you a really good listener, ready to mold a process that serves the people and the product? Good! We were looking for you!
As a Scrum Master, you play a crucial role in facilitating, shaping and reshaping the Agile process to keep the teams engaged and performant.
What you'll do here:
- Act as Scrum Master for two teams.
- Guiding the team and organization on how to use the best Agile practices and shape the process to serve the team.
- Form and chaperon teams to the next level of performance and maturity.
- Removing impediments or guiding the team to remove impediments by connecting them with the right people in the right places.
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
- Lead by example.
- Collaborate with other Scrum Masters.
- Be part of the communities of practice for Scrum Masters.
What you bring to the table:
- Recognized Scrum Master Certification.
- At least 5 years of experience as a dedicated Scrum Master and 8 years experience in agile product development.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Experience with a variety of Agile approaches and concepts in a large-scale context.
- At ease with Atlassian suite tools, such as Jira, Confluence.
Profile sought:
- Engaging, self-motivated.
- Passionate for building a great team culture.
- You excel at leveraging conflict situations for reflection and learning.
- Organized and proactive, always planning a surprise for the team.
- A good listener, always listening to the beat.
- Bilingualism essential (French / English) – Need to interact on a regular basis with colleagues across the country.
#LI-Hybrid
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact or belairdirect, please apply for this role on Contact People.
