Senior Service Designer

 
Competition:          #42139
Salary:                    $3,091.70 - $3,631.17 Bi-Weekly / $80,384.20 - $94,410.42 Annually (PR 17)
Position Type:        Permanent
Benefits:                 Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension
Location:                Halifax
Department:           Cyber Security and Digital Solutions
Union Status:         NSGEU-NSPG
Closing Date:         March 15, 2024 11:59PM Atlantic Time
 
About Cyber Security and Digital Solutions (CSDS)
The Department of Cyber Security and Digital Solutions is made up of over 600 professionals providing digital solutions used by hundreds of thousands of Nova Scotians daily. We are a leader in human-centered service design and modern internet ways of working. CSDS develops and supports digital solutions for all Nova Scotia Government departments, agencies, boards, and commissions as diverse as Health, Education, Public Works, Justice, Community Service, and
others. SNSIS is one of the largest technology employers east of Montreal, delivering services to over 11,000 clients.
The scale and scope of what we do may surprise you and the opportunities for career progression are endless as we continue evolve. We use the latest technologies and practices to collaborate with the public and private sectors to ensure we remain current, open-minded, and flexible when delivering reliable, trusted, and agile solutions while continually identifying new opportunities and how to better integrate with other levels of government and emerging microservices.
Join us at CSDS as we shape the future of digital services in Nova Scotia,
and make a real difference to Nova Scotians
About the Role:
You’ll join the Service Design & Delivery (SDD) team at the Department of Cyber Security and Digital Solutions where you’ll apply human-centred design practices to government software development. This position offers a career with cross-sector engagement, work-life balance, flexible work arrangements, employee and family support, secure employment, and professional development opportunities.
Your initial focus will be on Land Registry Modernization, which provides foundational information related to land ownership in Nova Scoita and is critical to the smooth functioning of the land market, a cornerstone of the Nova Scotia economy. You’ll collaborate with a multidisciplinary team of professionals dedicated to modernization initiatives.
Primary Accountabilities
-Planning and executing human-centred design activities to understand user needs.
 
-Facilitating design thinking workshops.
 
-Planning and conducting user research with internal government staff, external partners, and the public.
 
-Working with policy, process, legislation, and business subject matter experts to inform design.
 
-Creating service blueprints, journey maps, current state and to-be state diagrams, research reports, and other artefacts to communicate research findings.
 
-Creating clickable prototypes, testing with users, and rapidly iterating on them.
 
-Working with software developers to build products guided by user research and a human-centred design.
 
-Providing input and advice into accessibility and inclusion planning for products and services.
 
-Contributing to the creation of an iterative roadmap to inform continuous delivery.
Education & Experience
•    Bachelor’s Degree or Diploma (preferably in Design) plus 6 years of experience.
•    An equivalent combination of training and experience may be considered. 
Required Skills
-Skills and experience with a wide range of human-centred design methods.
 
-Experience planning and leading design sessions and activities across large and complex projects.
 
-Ability to understand the problem your team is trying to solve and align design activities to inform decision-making and actions.
 
-Ability to elicit, distil, and visualize complex information so that it is easily understandable.
 
-Understanding of how to design inclusive, equitable, accessible, and sustainable services.
 
-Experience developing wireframes and clickable prototypes.
 
-Capable of working remotely and independently and as part of a multidisciplinary team.
 
-Effective time management skills and ability to balance priorities and deadlines.
 
-Excellent interpersonal skills and functional English communication.
Valued Assets
-Familiar with mobile first and responsive UI/UX design practices.
 
-Skilled with front-end technologies, such as HTML5 and CSS3.
 
-Familiar with Agile software development methodologies.
 
-Self-starter, adaptable, and quick to learn new technologies.
Benefits & Perks
At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:
-Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.
 
-Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.
 
-Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions.
 
-Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.
 
-Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.
 
-Support in Times of Need: Receive short- and long-term disability assistance when required.
 
-Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.
 
-Growth & Development: Open doors to professional growth within the CDSD and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.
 
-Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.
 
-Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.
 
Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.
Pay Grade:  PR 17  
Salary Range:  $3,091.70 - $3,631.17 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
 
 Failure correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. 
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to 
Competitionsnovascotia.ca.