The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months. Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Winter Employee Perks include:
- LLSR lift pass (valued at approx. $1,200)
- Free group lessons and discounted private lessons through snow school
- Free LLSR recreational opportunities including guided snowshoe tours and tubing
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Retail, Rental and Repair discounts
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Opportunity for educational growth and development
- Awesome Staff events, activities, and team building events throughout the season
Job Description:
The successful candidate will be responsible for providing consistently high levels of customer service to all guests by ensuring prompt service, accurate orders, and a strong working knowledge of all menu items and daily specials. The server shall perform these duties in a friendly and professional manner at all times, ensuring that each guest has an enjoyable dining experience. Other responsibilities will include the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, accurate daily cash outs and complying with AGLC legislation.
Job Responsibilities:
- Provide friendly, efficient and professional table service to our guests
- Increase daily sales at every opportunity
- Efficient use of Maitre’D POS
- Menu knowledge including beer, wine, spirits and food
- Cash handling and processing variety of transactions including debit, credit and company accounts
- Ensure quality and consistency of product and services offered at all times
- Ensure cleanliness and maintenance of all outlet areas at all times including washrooms
- Regularly communicate with your peers and supervisors to ensure the overall success of the outlet
- Wash bar dishes and polish glassware as required
- Clean up and disposal of garbage from restaurant and patio areas
Job Requirements/Qualifications:
- Minimum 2 years experience as a Server in a high volume environment
- Strong problem solving skills
- Ability to work under pressure
- Punctuality and reliability is essential
- Must be in good physical health; the pace of an outlet varies depending on business levels, you will be on your feet all day.
- Strong cash handling skills, must possess the ability to balance cash-outs accurately
- Bar tending experience an asset
- Must possess the desire to provide a high level of genuine customer service
- ProServe certification and working knowledge of AGLC legislation
- Available to work during daytime hours and early evening
- A Police Background Check from your home country or province will be required upon commencement of employment
Work Schedule:
The ideal candidate should be available for day shifts (less than 30 hours a week)
Dress Code:
Employee to provide their own: Black dress pants, black polish-able non-slip shoes, black socks as per Appearance Policy as well as personal bottle opener. Correct uniform shirt to be purchased from LLSR.