YB Services is currently looking to hire a Customer Service Representative. This is a full-time position and a fantastic opportunity for someone looking for a challenging role in the heavy equipment industry.
Duties
- Greet and assist customers
- Answer phone calls
- Coordinate and schedule service appointments with shop foreman
- Process warranty claims as needed
- Process work orders and ensure all required details are captured
- Receive customer payments
- Assist parts advisor as needed
- Shipping and receiving
- Deliveries throughout Yellowknife
- Inventory
- Maintain cleanliness of office and showroom
- And other reasonable duties as required
Requirements
- Class 5 Drivers License and clean Drivers Abstract
- Strong customer service skills
- Able to work in fast paced environment
- Punctual and reliable
- Proficient in Microsoft Outlook, Word and Excel
- Comfortable to work on computers
- Willing to adapt and learn new skills
Please drop off your resume at 100 Etthen Drive, apply through this ad or fax your resume to (867) 873-6011.
Successful candidates will be contacted by e-mail to arrange an interview. Other resumes will be kept on file for 3 months.
Job Types: Permanent, Full-time
Salary: $25.00-$38.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
Experience:
- Customer Service: 3 years (preferred)
Licence/Certification:
- Class 5 Drivers License (preferred)
Work Location: In person