Shift Manager - Fast Food Restaurant

Work site environment

• Noisy
• Odours
• Wet/damp
• Hot
• Outdoors

Work setting

• Food service establishment
• Fast food outlet or concession
• Relocation costs not covered by employer
• Willing to relocate
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate and order ingredients and supplies
• Hire food service staff
• Ensure food service and quality control
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses 

• Food Safety Certificate
• Safe Food Handling certificate

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Valid driver's licence
• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability