Shipping/ Receiving Supervisor

In this dynamic, fast-paced environment, the Shipping / Receiving Supervisor is responsible for supervising employees and warehousing activities in a unionized environment in order to ensure accurate and timely incoming & outgoing shipments, all in support of the company’s pursuit of ‘providing the highest level of customer support in the industry’. This position reports to the Distribution Manager and is responsible for ensuring that a consistent, high-quality product is shipped to markets around the globe.

Duties and Responsibilities

• Provide leadership and develop FPI employees in a manner consistent with FPI mission and guiding principles; ensuring employees have the tools and environment to meet their objectives, remain effective and feel appreciated
• Maintain professional business relationships across all departments to create an efficient information channel; share information and keep other informed of important developments
• Implementation and training of Health & Safety programs to ensure compliance with regulations; set a positive example by following regulations, including wearing appropriate personal protective equipment and maintaining hazard awareness
• Lead and maintain a positive environment focusing on Lean and continuous improvement initiatives
• Supervise a team of unionized employees operating in a dynamic global supply warehousing environment
• Plan, schedule and execute all warehouse activities within the ERP system, including RF barcode picking
• Collaborate with the Order Desk, Distribution, Purchasing and Branch Operations to create shipping and receiving schedules which address the needs of FPI customers
• Ensure exceptional customer service is provided, both internally and externally
• Build and maintain relationships with shipping partners, customs brokers, and suppliers
• Ensure all products are loaded and shipped with order accuracy and are secured to prevent damage
• Ensure all received freight is thoroughly inspected and verified for accuracy; complete all necessary paperwork for the receipt of goods, including steel receiving
• Collaborate with Purchasing to rectify damaged and/or shortages in received freight; Initiate claims processes with vendors and process information for Inspection as needed
• Ensure export compliance by completing all required documentation
• Maintain inventory accuracy by following proper inventory control procedures/policies; collaborate with Inventory Department as necessary
• Manage all miscellaneous shipping requests from various departments
• Ensure accuracy and timeliness of parts / products required for production orders; communicate item shortages to the Supply Chain and Manufacturing teams as necessary
• Oversee the manual packaging
• Replenishment of safety supplies and other consumables; Work with the Health and Safety Manager as necessary
• Oversee outside processing product shipments and receipts
• Attend to union/employee related issues as necessary
• Participate in daily production meetings as necessary
• Maintain a current knowledge of the company’s products and SKUs
• Coordinate workflow with other departments and shifts
• Assist with and support team projects and duties as required

Abilities/Skills/Knowledge

• Effective organizational, prioritization and time management skills
• ​Ability to take initiative and follow through until completion
• Strong communication skills in English (both written and verbal)
• Ability to develop and maintain good working relationship with management and employees
• Solid knowledge of logistics procedures and Incoterms
• Strong problem solving/analysis skills
• Computer savvy with excellent knowledge of MS Office (especially Excel)

Education/Training

• Minimum High School Graduate or equivalent
• Courses in Supply Chain, Transportation and Logistics, Operations Management, Warehouse/Materials Management, Supervision, Leadership or related is an asset
• Lean Manufacturing training is an asset

Experience

• Minimum 3-5 years experience in Supervision in a Distribution/Warehouse environment
• Previous experience working in a union environment would be an asset
• Experience with Lean concepts, team building and continuous improvement tools
• Previous experience with export shipments and resolving delivery/customs clearance issues
• Previous experience working with ERP, barcode and RF technology is an asset
• Experience with ISO9001 quality standard is an asset

WHAT WE OFFER:

• Competitive compensation package
• Extended health & dental benefits
• RRSP matching program
• Profit-sharing
• Compressed work schedules (with short Fridays)
• Professional development opportunities
• Employee events (Monthly Mingles, Summer BBQ, Holiday celebrations)
• Team Building / Health & Wellness activities
• Employee Purchase Program
• Friendly environment with Peer Recognition program
• Smart Casual dress attire
• Free coffee and parking

How To Apply

Interested candidates are invited to submit a resume with cover letter to the Human Resources Department by or by email at .

Only candidates considered for an interview will be contacted. Thank you for your interest in this position.

Regency Fireplace