Site And Security Agent

Located at the foot of Mont-Saint-Bruno, Förena, owned by the SKYSPA Group, opens the borders of its city to you and offers you a journey inspired by Iceland, Germany and Russia thanks to its trails. authentic thermotherapy.

We are looking for a Site and Security Agentat Förena Cité Thermale, to complete a strong team who like to have fun and help each other.

WHY JOIN THE SKYSPA GROUP?

SKYSPA Group is a second family that offers you lots of advantages...

• Free access to our 4 spas for you and a guest, from Day 1;
• Generous discounts on all our treatments;
• Group Insurance ;
• Corporate RRSP;
• Telemedicine service;
• A strong people-focused corporate culture;
• An undeniable team spirit;
• A very pleasant working environment;
• And more !

YOUR MISSION

In addition to ensuring the cleanliness of the site, the Site and Security Agentwill be responsible for ensuring the tranquility of the premises in addition to offering a presence with customers to guide them, inform them of our services, respond their requests and provide assistance to employees as needed.

YOUR ROLE

Security :

• Ensure order on the premises and ensure the safety of people and the preservation of property;
• Ensure the tranquility of the premises, compliance with spa instructions and regulations (silence, bathrobes and towels on chairs, etc.);
• Intervene with customers in the event of non-compliance with regulations or incidents, in collaboration with the director or supervisor on site.

Site :

• Maintain the cleanliness of work spaces and locations at all times;
• During winter, ensure snow removal and salt spreading at pedestrian access points (main entrance, emergency exit, etc.);
• Perform appropriate light tests to ensure water quality in all spa water bodies;
• Guide clients regarding the relaxation and relaxation process: Ensure clients' comfort and be proactive in meeting their needs;
• Inform customers about our different services / events (Aufguss, yoga, tea, meditations, rest areas, salt exfoliation, etc.);
• Welcoming comments, suggestions and complaints and forwarding them to management;
• Accomplish various related tasks in order to achieve the objectives set by the company.

YOU HAVE THE FOLLOWING SKILLS

• Secondary education completed;
• 1 to 2 years of experience in a similar position;
• Positive attitude and passion for customer service;
• Excellent stress management;
• Good physical capacity;
• Thoughtful, professional and caring communication in order to deal with sometimes complex situations;
• Developed sense of observation, excellent organization, resourcefulness and maturity;
• Attention to details and customer needs;
• Mastery of the basics of first aid.

YOUR SCHEDULE

• Permanent full-time position (32-40 hours/week);
• Evening and weekend schedule.

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